Reviews (406)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.

November 23, 2021

Hello, my store Asiancoastline.com has a variety of unique designed products which I host a number of Jetprint products. It is easy to drag and drop files or download templates. I have no issues as of now. Seems reliable. I would like to see a Duplicate for photos placed on the template.. having to resize always makes it difficult to get exact matches. Also a cut or crop because you need for than one file sometimes. Come check out Asiancoastline.com and check out some finished products!

AsianCoastline Services Inc
Canada
5 days using the app
January 20, 2019

Is insane i love it, this helped me too much and have my own brand. Its easy tu use and have a good products.

JG&B
Spain
4 days using the app
November 21, 2020

Love this app so much, still got a lot room to upgrade. Looking forward for more product inside and hope they may add on save design feature in future ;)

Sugar Seoul
Malaysia
3 days using the app
May 4, 2020

Used the app mainly for watches. Great App! Looking forward to trying other products and sharing them on my store!

Ingensify
Germany
3 days using the app
June 1, 2023

new to the platform just learning everything as I go remain hopeful that this platform helps so far easy to navigate.

Jonathan Wilborn Scott Luxury Fashions
United States
3 days using the app
July 7, 2018

Love these watches...can't wait for the metal band watches to be available

Ohana Country Paradise
United States
3 days using the app
JetPrint Fulfillment replied October 25, 2019

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)

September 27, 2019

its . so . good i like it

Off Rose
Saudi Arabia
3 days using the app
JetPrint Fulfillment replied October 25, 2019

Thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business.

December 3, 2019

We have three problems with "Jetprint" so far:

1) The sample order we placed on 11/21 is still in production.

2) the TEST ORDER we placed using Shopify's TEST MODE on 11/27 was produced and shipped to our Non-Existent Customer. This after we contacted them to cancel this given that it was purchased while in TEST MODE. Meanwhile our sample, ordered a week before the Test Mode fiasco, is still "in production."

3) After not getting a response from them via email, we called the (415) 800-4813 phone number listed on their website and received neither answer nor option to leave a voicemail.

This company has serious issues and should be removed from the Shopify platform.

Silver Fox Luxury LLC
United States
2 days using the app
JetPrint Fulfillment replied December 3, 2019

Hello there,
Sorry for the late reply and missing your call here. we've also replied to your mailbox about this one.

The charge should be processed by our system automatially here, It's okay, we've got your requests, will arrange the refund for the test order ASAP, and check the status of your sample order immediately.

Besides, we've sent a new email to you which contains the latest tracking info from DHL official, please have a check.

We promise this misunderstanding won't happen again, will process the refund for you soon.

August 17, 2021

The app was easy to download and set up the account with, but could not be worked with as a popup, only within the Shopify frame. Revisions were easy enough to make, but could not be saved part way - an item MUST be completed, or all input will be lost. Then, publishing to my store, from the framed workspace, was very easy, seamless. Overall, a reasonably good experience on the creation side. I have yet to test ordering or fulfillment, so this review has nothing to say about those parts of the business relationship.

HeavenlyLoveGlobal
United States
2 days using the app
September 27, 2023

Per il momento sembra funzionare molto bene, è sicuramente da migliorare lo strumento per la personalizzazione. Prezzo dei prodotti giusti, aggiornerò la mia recensione appena mi arriveranno i prodotti

KepleroDroppy
Italy
2 days using the app