Reviews (406)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.

February 8, 2022

Tout va bien pour le moment, je commence à utiliser l'APP! dommage que l'outil de création soit vraiment très très light, on ne peut pas écrire!, réduire, multiplier nos designs, sauf les adapter au format du cadre, pas de choix de couleurs! bref pour la création, c'est très limité! on ne peut pas non mettre notre Logo. Le Ship n'est pas très explicite. Le tableau de bord est compliqué... je pense que c'est votre choix, mais pour nous vos clients çà devrait être autrement, pendre exemple sur "PRINTFUL" à Suivre.

M-EGVA
France
Over 2 years using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback here my friend. Currently, uploaded design drawings cannot be modified directly, you can adjust the design and upload it to recreate a new product to replace the existing one. We've sorted out your question to our technical department, and they've already started to optimize this problem. Really sorry for the temporary inconvenience here, but it will surely be updated in the near future.

Edited September 27, 2018

Fabulous service! Very responsive and very helpful. Hopefully they will add some branding additional options which would help customers develop an overall package for their brand. I'm looking forward to working with this company, and excited about ordering my first products to see the final result.

Blesthaus
Australia
Over 2 years using the app
JetPrint Fulfillment replied October 25, 2019

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)

May 13, 2021

Im launching my ecommerce june july and i reviewed and test JetPrint and I love all watches and adding all my unique designs and adding watches to my collection before launch and its so easy to use too just like printful. Im so happy I saw Jet Print I love it!

You Matter Co.
United States
Over 2 years using the app
November 7, 2018

Amazing service, the watches look great! Printing looks really high quality too, all for a pretty good price. - Ben

Benjamin Batic
Australia
About 2 years using the app
Edited May 3, 2023

I have only been using JetPrint a very short time, & ordered 2 prototypes from them, a mini backpack & a wallet, with one of our custom designs. I must admit, they arrived much sooner than I thought they would, & we were all very impressed with the quality of the items & the printing. Our only complaint is we wish they had more options for white labeling & packaging, but otherwise, we are thrilled.

CM Stars Creations
United States
About 2 years using the app
March 20, 2024

The sneaker and materials itself were of high quality and they fit ok- but it seemed unfinished and one side in particular looked handcut and misshapen. numerous visible product issues not in the mockups online -double stitches, frayed edges, etc. when i posted pictures of the actual product reaction was less than enthusiastic. others say they have had a positive experience so maybe it was that one product but right now I wouldn't recommend for a higher end shop.

RULEZ
Canada
19 days using the app
JetPrint Fulfillment replied March 21, 2024

Hey there,

Thank you for providing your feedback. We appreciate your pursuit of the perfect product.

On March 20th (UTC+8), you reached out to us via online chat, expressing your concerns and preferences regarding our products. Among your requests, you specifically mentioned the importance of double stitching for you. We provided a detailed response to your inquiries on that day, and I will reiterate it here.

1. Our products are all made-to-order and hand-sewn. While we strive for consistency, it's important to note that achieving perfectly parallel double stitching in every pair may not always be feasible. If uniformity is essential to you, we suggest considering bulk orders.

2. Regrettably, we are unable to offer refunds for minor discrepancies such as slightly uneven stitching or minor fraying along the edges. Due to the handmade nature of our process, some degree of variation is to be expected.

3. While we value your dedication to customer satisfaction, we must clarify that we cannot guarantee flawlessness in every pair of shoes.

We appreciate your input and wish you success in finding a supplier that meets your exacting standards.

Thank you.

August 20, 2018

Easy to use and good support! Everything works!

Riemann Kollektion
Germany
About 2 years using the app
May 13, 2021

love the choices so far so good very beautiful.was loving the shoe line came out very beautiful shoes

Jahjah Arts
United States
About 2 years using the app
May 26, 2020

The app is very user friendly with seamless integration. I would recommend the app for anyone looking for customized products.

les woo
Canada
About 2 years using the app
Edited July 7, 2022

It's a decent app to use. Standard shipping takes to long to get to customers. Express shipping keeps increasing. Overall it's decent

PuttaShoeOnIt
United States
About 2 years using the app