Reviews (717)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this beauty dropshipping app for its ability to quickly scale business operations without large upfront investments. They appreciate the wide selection of quality beauty and haircare products, user-friendly interface, and seamless Shopify integration which eases product selection and order fulfillment. The customization options, like adding a brand logo, enhance brand reputation and customer trust. Merchants also commend the responsive customer support, particularly highlighting staff member Rochelle for her efficiency. The app is noted for its affordability, fast shipping, and comprehensive features, making it a valuable tool for merchants in the beauty sector.

Edited June 3, 2024

The Customer Support is very nice

Yagami
Portugal
26 days using the app
Innovation Labs. replied June 5, 2024

I appreciate you! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

April 24, 2024

Rochelle provided superb customer service, she was quick, efficient, and ensured a high level of customer satisfaction. Excellent service!

Zelogic
United Arab Emirates
30 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

October 20, 2024

这个就是炸骗,30天炸骗29美元。而且在后台找不到注消。
This is a scam, 30 days of scamming 29 dollars. And I can't find the cancellation in the background.

brothergu
China
About 1 hour using the app
Innovation Labs. replied October 21, 2024

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and products to our customers. If you could share more about what went wrong, we would greatly appreciate it. Your insights will help us improve. Please reach out to us directly at support@felex.co, and we’ll do our best to resolve the issue.

March 10, 2024

Easy to use, quick setup. I personally would like more options for custom branding though.

Myriad Market
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Your satisfaction is our top priority, and your positive words encourage us to keep striving for excellence.If there's anything more we can do to enhance your experience or if you have any additional comments or suggestions, please feel free to share. We're here to help!

April 29, 2024

Love this app! Great products that sell themselves! Easy to use ! Fast shipping. Great support!

INNER SPARK CO
United States
About 1 month using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your wonderful feedback! We are thrilled to hear that you are enjoying our products and that our shipping and support services have met your expectations. Your satisfaction is our top priority, and it's always gratifying to know when we've succeeded.

February 12, 2024

i look forward to working with this brand for many more to come thanks jubilee

My Store
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate.

Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!

November 3, 2024

Very exited about working with Makeup Beauty dropshipping app

My Store
Netherlands
Innovation Labs. replied November 5, 2024

Thank you for sharing your excitement! We're thrilled to have you onboard and can’t wait to see how the app supports your journey in the beauty industry.

December 21, 2023

Jubilee has excellent customer service and very prompt attention to detail. Rochelle provided superb customer service, she was quick, efficient, and ensured a high level of customer satisfaction. Excellent service!

Cheek & Smile Beauty
United States
6 months using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

October 31, 2024

Great!!

3DD - 3 Day Deals
Australia
10 minutes using the app
Innovation Labs. replied November 1, 2024

Thanks for the enthusiasm! We're thrilled to hear you think the app is great!

Edited March 15, 2024

Having trouble with shipping and Rochelle was on it immediately.

SAND Creations
United States
12 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.