Reviews (717)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this beauty dropshipping app for its ability to quickly scale business operations without large upfront investments. They appreciate the wide selection of quality beauty and haircare products, user-friendly interface, and seamless Shopify integration which eases product selection and order fulfillment. The customization options, like adding a brand logo, enhance brand reputation and customer trust. Merchants also commend the responsive customer support, particularly highlighting staff member Rochelle for her efficiency. The app is noted for its affordability, fast shipping, and comprehensive features, making it a valuable tool for merchants in the beauty sector.

May 23, 2024

Great app

roseliebones.com
United States
5 months using the app
Innovation Labs. replied May 25, 2024

I'm glad you like it! We're thrilled to hear that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

May 1, 2024

Made easier

My Store
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our navigation easy to use. Providing a seamless and intuitive user experience is one of our top priorities, and it's wonderful to know that we're meeting your expectations.

If you have any other suggestions or comments on how we can continue to improve, please don't hesitate to let us know. Your input is invaluable to us as we strive to provide the best possible service.

February 25, 2024

Very easy to understand and figure out.

A Gorgeous You!
United States
2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you find our site easy to navigate. We strive to provide a seamless shopping experience and high-quality products that meet our customers' needs. Your positive comments reassure us that we are on the right track.

March 12, 2024

Awesome app, love it

Expert Cosmetics
United States
4 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

May 29, 2024

great app

Chomare Glow
United States
About 2 months using the app
Innovation Labs. replied June 5, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find that you like the application!

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

March 14, 2024

Love the products

JEWELRAYELCOLLECTIONS LLC
United States
10 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you find our product looks great. Your support means a lot to us, and we’re committed to continuing to improve and deliver the best experience possible. If you have any further suggestions or feedback, feel free to share. We’re always here to listen!

December 2, 2023

Easy to use and set up

MDM251
United States
6 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback. I'm glad you find the process easy. :D We'll be happy to help you achieve success with your own brand so feel free to reach out to us at support@jubilee.beauty.

-Rochelle

June 29, 2024

TRES BIEN

Décibel
France
About 2 months using the app
Innovation Labs. replied July 2, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

July 12, 2024

Estou adorando essa loja.

Essencial
Brazil
7 days using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

December 21, 2023

A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.

REGENALIGHT
United States
7 days using the app
Innovation Labs. replied January 14, 2024

Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at support@jubilee.beauty.

-Rochelle