Reviews (669)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its commitment to quality and safety in beauty products, enhancing brand reputation. It supports scalability with a diverse range of high-quality, cruelty-free cosmetics, requiring no large initial investments. The app is user-friendly with seamless Shopify integration, efficient order management, and features for custom branding, making product personalization quick and easy. Merchants also praise the exceptional customer support, particularly highlighting the responsiveness of support personnel like Rochelle.

May 1, 2023

It is perfect, easy to use, in addition to the fact that its products look very good, The only thing is the costs for stores that are starting

M&W ESSENTIALS
Mexico
3 months using the app
Innovation Labs. replied May 6, 2023

Hi there! Thank you for your feedback! I would like to find the best solution for startup cosmetic brands like yours. Let's find a solution that would benefit you and your business! Hi there! Feel free to reach out to me at support@jubilee.beauty so we can discuss this.

-Rochelle

January 19, 2023

love your beauty products. I will continue adding products to my and ordering them. So my customers can enjoy your products too.

Cox Women's Clothing
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

January 20, 2023

Legitimate and very attentive customer services.
Thanks for the hard work.
Would definitely recommend on any customer

sherif Electronics
United Kingdom
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

November 30, 2022

Rochelle was great in answering my questions I give her 5 stars! Thanks again I am looking forward to working with her and this company.

Kenovie's Outlet Store
United States
3 months using the app
Innovation Labs. replied December 12, 2022

Thank you for your kind words. Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

November 14, 2022

Rochelle was very helpful with questions we had regarding packaging, etc. We are excited and looking forward to working with her.

Pure Quality Natural Skin Care
United States
3 months using the app
Innovation Labs. replied November 15, 2022

Thank you for your feedback! We are excited to be part of your store’s success too! - Rochelle

May 24, 2023

Ok but rated great
Details ain't none my business. But seems easy enough but let's truly text the limitations

Hodge's Farmhouse Clothing and More!
United States
3 months using the app
Innovation Labs. replied May 26, 2023

Thank you for your feedback! Please reach out to me at support@jubilee.beauty if you have any questions. I would also like to know more about your interests and what you want to see in the app to help us improve! :)

-Rochelle

June 30, 2023

I enjoyed using the app, it is very useful and easy to use for beginner shopify users and sole traders.

SymBrights LTD
United Kingdom
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find that you like the application!

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

January 15, 2023

I love the products and that i can customize them with my brand . I am so excited to work with this company !

T.L.H Boutique
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our product. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share. We value your input and are always looking for ways to improve.

March 4, 2023

so far so good. i love that they tell you about potential profits. And branding is included in the subscription unlike some of these apps charging extra

QSRBEAUTY
United States
3 months using the app
Innovation Labs. replied March 7, 2023

Thank you for your feedback! Let me help you get your own brand running! You can reach out to me at support@jubilee.beauty

-Rochelle

October 5, 2023

So far, it works well. It's easy to navigate, push products to store, and to unpublish or delete. But we wish to see more products to be available and be able to upload the actual logo design on the images instead of limited fonts. We'll see if the products are premium once we start selling or having people test them. The support also tries its best to respond to every enquiry you have.

Miss Bianx
Philippines
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our product. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share. We value your input and are always looking for ways to improve.