Reviews (569)

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient order fulfillment. It's praised for enabling customizable cosmetics branding without handling inventory or shipping. The app's standout feature is its seamless custom branding experience with a wide selection of high-quality, cruelty-free products. Merchants commend the fast shipping, affordable prices, and exceptional customer support. The app also offers product samples for testing and white label dropshipping products from US suppliers with no minimum order quantity.

October 8, 2022

So I install the app after seeing the ads, I thought why not give it a try. Then I saw some nice beauty product where I can put my logo and sell it. That would be nice in a perfect world if i can do all that with no hassle. However, I quickly realize that app contain lots of bugs and I believe this app is not even finished. First, logo upload don't work. Second, after you click "add to product" on a product. Then you go to Products in the menu, both "Pushed to store" and "Unpublish" button not responding at all. So basically its useless to even download this app in shopify. No idea why they would advertise when it is not even complete

NIMASUN
United States
3 days using the app
Innovation Labs. replied November 9, 2022

Thank you for your feedback! We are very sorry to hear about your experience. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@jubilee.beauty so we can look into this matter right away. Thank you for your understanding and patience! - Rochelle

February 15, 2023

The service was good, met my needs and I appreciate the assistance provided. Thank you for a job well done!

mynewteststore111
Israel
3 days using the app
Innovation Labs. replied February 18, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

Edited April 22, 2023

Website is easy to navigate. Encouraged by other positive reviews , so far so good, looking forward to branding opportunity.. Hoping for a long term partnership.

DezyMart™
United States
3 days using the app
Innovation Labs. replied April 26, 2023

Thank you for your feedback! I'll be happy to guide you all through out your branding journey! Please don't hesitate to reach out to me at support@jubilee.beauty if you need any assistance!

-Rochelle

April 16, 2023

Easy to use the app, simple integration with Shopify. Looking forward to selling these products. Great mark up % as well.

Sleek Chic Clothing
Australia
3 days using the app
Innovation Labs. replied April 26, 2023

Glad to know you liked the products! :) We'd love to help you get started and achieve success with your own brand! Please don’t hesitate to get in touch with us via live chat or email at support@jubilee.beauty

-Rochelle

March 13, 2023

very user friendly, easy to set up, prices are affordable, the site has everything you need for your beauty regime.

Rays of Sunshine
Australia
2 days using the app
Innovation Labs. replied March 14, 2023

Thanks for your feedback! Let me help you get started! Please reach out to me at support@jubilee.beauty. I can help you setup your store and provide you insights about marketing and to know which items are selling fast! -Rochelle

September 28, 2023

Okie

Jeffonfroy
United States
1 day using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

February 10, 2023

Jubilee Print on Demand Beauty is an excellent solution for those looking for high-quality custom printed beauty products. The process of ordering and designing is simple and easy, and the end result is always top-notch. The customer service is also outstanding, with quick response times and a friendly, knowledgeable team. Overall, I would highly recommend Jubilee to anyone in need of custom printed beauty products.

Pet Loop
Denmark
2 days using the app
Innovation Labs. replied February 18, 2023

Glad you liked it! Thank you for your kind words. Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

April 6, 2023

I would recommend the app if you're looking for simple women's beauty products for a starting business. However, if you are looking for anything else the site does not have much to offer its limited. I even took the time to reach out to customer support prior to canceling to ask for the specific products I needed. The site has the potential to be great but its lacking in many areas.

The company has some areas to improve:

*Customer support - delayed response times to customers or no respones
*Expansion of Products
*Customer Service - Clients want to feel valued and not misled

LaVie's
United States
2 days using the app
Innovation Labs. replied April 14, 2023

We're really sorry to hear about your experience. We work very hard to bring nothing but the best, and I would like to understand more about what you feel is lacking. It will help us understand the areas of improvements to bring the most value to our dropshippers.

Please reach us at support@jubilee.beauty if you are open to sharing your feedback.

Thank you for using Jubilee.
Shraddha

April 8, 2023

So far so good, haven't been able to really use the app yet but I'm really liking the idea of being able to have my own private beauty label

Leah's
United States
2 days using the app
Innovation Labs. replied April 14, 2023

We're glad to see you've enjoyed your experience thus far. We strive to make it easy to build your own beauty brand with a few clicks. Please reach out to us via chat or email at support@jubilee.beauty if you need anything at all.

Welcome to Jubilee!
Shraddha

July 16, 2023

Great app for effortless product sourcing, seamless order management, and boosting my online business! Highly recommended.

PaletteEuphoria
United States
2 days using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!