Reviews (672)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its commitment to quality and safety in beauty products, enhancing brand reputation. It supports scalability with a diverse range of high-quality, cruelty-free cosmetics, requiring no large initial investments. The app is user-friendly with seamless Shopify integration, efficient order management, and features for custom branding, making product personalization quick and easy. Merchants also praise the exceptional customer support, particularly highlighting the responsiveness of support personnel like Rochelle.

February 6, 2023

It looks sketchy. I installed this to try it and they want you to pay 99 cents to try it for 14 days?

What is the purpose of the free trial in the first place?

Gandara Naturals Beauty & Fashion
United States
3 minutes using the app
Innovation Labs. replied February 6, 2023

Hi there! Thank you for your feedback! Please reach out to us at support@jubilee.beauty so I can assist you. -Rochelle

October 30, 2022

As of the date of this review: the app has only 20-30 products in their entire catalog. It looks and feels like someone put this website up and then completely forgot about it maintaining it. Don't recommend.

Miss Magdalene
United States
1 minute using the app
Innovation Labs. replied November 9, 2022

Thank you for your feedback! Our sincerest apologies if we were not able to meet your expectations at this time. Would you mind reaching out to us via email or chat at support@jubilee.beauty so we can share to you the updates and current improvement with the products? Thank you so much, and I look forward to hearing from you! - Rochelle

August 3, 2023

Easy to use; great product offering. A bit unclear at first how it works with Shopify, but easy learning curve.

Bishop
United States
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

December 13, 2022

Seems easy to get started, prices were a little high and not much selection but otherwise seems good so far.

Kayter Designs
Canada
Innovation Labs. replied February 14, 2023

Hi there! I sent you an email. Please reach out to me at support@jubilee.beauty so I can help you. - Rochelle

September 3, 2024

Kelci Beauty
United States
20 days using the app
Innovation Labs. replied September 5, 2024

Thank you so much for your 5-star rating! We’re thrilled to know you had a great experience with our app. Your support and satisfaction mean the world to us. If you need any assistance, feel free to reach out to us at support@felex.co

July 25, 2024

the Shop Mart
United States
About 2 months using the app
Innovation Labs. replied August 8, 2024

Thank you so much for your 5-star rating! We’re thrilled to know you had a great experience with our app. Your support and satisfaction mean the world to us. If you need any assistance, feel free to reach out to us at support@felex.co

September 30, 2024

My Store
South Africa
10 days using the app
Innovation Labs. replied October 2, 2024

Thanks for the 5-star rating! We appreciate your support.

July 8, 2024

My Store
India
3 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your kind words! We're thrilled to know that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

August 21, 2024

MY BEAUTIX
France
10 days using the app
Innovation Labs. replied August 25, 2024

Thank you so much for your 5-star review! We're thrilled to have been able to provide you with an excellent experience. We're grateful for your trust and support, and we're committed to continuing to deliver high-quality products and services. Thanks again for choosing Jubilee!

July 7, 2024

Pink Ship
Canada
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your feedback! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty