Reviews (717)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this beauty dropshipping app for its ability to quickly scale business operations without large upfront investments. They appreciate the wide selection of quality beauty and haircare products, user-friendly interface, and seamless Shopify integration which eases product selection and order fulfillment. The customization options, like adding a brand logo, enhance brand reputation and customer trust. Merchants also commend the responsive customer support, particularly highlighting staff member Rochelle for her efficiency. The app is noted for its affordability, fast shipping, and comprehensive features, making it a valuable tool for merchants in the beauty sector.

September 22, 2024

good

Moore Stores
Nigeria
About 1 month using the app
Innovation Labs. replied September 23, 2024

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with your experience with us. We strive to provide the best possible service and products, and it's great to know that we're meeting our goals. If you have any other feedback or suggestions, we'd love to hear them!

July 13, 2024

Great company and great products

Affordable Quality Shop
Australia
5 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

June 26, 2024

I'm excited to work with jubilee. I love the branding.

My Store
United States
About 2 months using the app
Innovation Labs. replied July 2, 2024

Your satisfaction is our top priority, and your positive words encourage us to keep striving for excellence.If there's anything more we can do to enhance your experience or if you have any additional comments or suggestions, please feel free to share. We're here to help!

June 28, 2024

Amazing App Well Done

Best Daily Deals Store
Canada
About 2 months using the app
Innovation Labs. replied July 2, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

July 7, 2024

Nice products

My Store
Pakistan
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate.

Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!

Edited July 30, 2024

Ho chiesto aiuto in quanto non avevo attivato nessun abbonamento. L'assistenza ha provveduto ad aiutarmi e a rimborsarmi.
Dialogo veloce ed efficace .

J♡G Sisters Glamour
Italy
13 days using the app
Innovation Labs. replied August 8, 2024

Merci d'avoir partagé votre expérience positive avec nous ! Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider rapidement et efficacement à résoudre votre problème d'abonnement.

Nous nous efforçons toujours de fournir un service rapide et efficace à nos clients, et c'est merveilleux de savoir que nous avons pu répondre à vos attentes. Votre satisfaction est notre priorité absolue, et vos commentaires nous encouragent à continuer à vous offrir le meilleur support possible.

Si vous avez d'autres questions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

Merci d'avoir choisi Jubilee.

Edited August 6, 2024

I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle...PLEASE STOP IT!!!

Initial review:

I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing.

We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever.

This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.

Breezefy
United States
About 13 hours using the app
Innovation Labs. replied July 22, 2024

Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.

July 29, 2024

Good app

baby magazin
Romania
About 1 month using the app
Innovation Labs. replied August 8, 2024

Thank you for your kind feedback! We're thrilled to hear that you think Jubilee is a good app. Your satisfaction is very important to us, and we're glad that our platform is meeting your needs.

If you have any suggestions or additional feedback on how we can make your experience even better, please feel free to share. We're always looking for ways to improve and provide the best possible service to our users.

Thank you for choosing Jubilee. We look forward to continuing to support your business success.

Edited October 9, 2024

easy and step step helpghhudddcvbnmkdddr

My Store
United States
3 days using the app
Innovation Labs. replied October 8, 2024

Thank you for the fantastic 5-star review! We truly value your support!

July 14, 2024

Works Great!

Just Jessica Boutique
United States
2 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you like the application!

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.