Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.

May 7, 2021

I have never received better customer service when dealing with an app. The team is wonderful. They walked me through every step of installation, and went above and beyond. Further, coming from a big review app I am definitely impressed with how much I am getting for the price point. Making this switch has been a no-brainer.

Manners&Co.
Canada
Over 2 years using the app
November 23, 2021

Everything has been easy to use from integration to the store from customer use. I currently use the free plan available as we are a new store.

Alien Coffee Bean
United States
Over 2 years using the app
May 24, 2021

Junip is a beautiful app that puts customer experience first and despite our theme being highly customized and not off the shelf whatsoever, the onboarding process has been truly amazing and painless. We switched to Junip from another (larger) review platform and haven't looked back since. So glad we did because the customer / merchant interface is way more aesthetic, customisable, logical and the best thing of all is that the cost of Junip is 1/4 cheaper than what I used to pay!! HIGHLY RECOMMEND

Petite Cosmetics
Australia
Over 2 years using the app
March 11, 2020

This app has positively impacted my business. I have seen sales rise since installing Junip. I love how easy it is to use and would recommend it to other shop owners.

Old Coin Supply
United States
Over 2 years using the app
December 1, 2021

Great app, great support team and very happy with the service so far. We were able to integrate smoothly and start collecting reviews very quickly.

Made By Coopers
United Kingdom
Over 2 years using the app
Edited May 7, 2020

Super detailed app. Stuart provided prompt and excellent support with understanding the app functionality to the very minute detail.

App could use more functionality with manual reminders. But overall best review app out there, 10/10 would recommend.

Bummer
India
Over 2 years using the app
September 20, 2021

Best review app I’ve tried. Robin has been extremely helpful with the things I needed from Junip, fast and efficient service. Highly recommend!

Cocoon Kin
Australia
Over 2 years using the app
Edited April 15, 2020

The app is buttery smooth and the support responsive. I experienced zero friction tooling this service. I think this app is just as good as, or better than, other bloated product and store reviews apps such as Yotpo. I highly recommend this app.

Vidlogix
United States
Over 2 years using the app
October 12, 2022

Junip has proven to be a great resource for collecting customer and product reviews. And their service is excellent. When I had an issue, they responded right away. Very happy!

Beautiful Art Prints LLC
United States
About 2 years using the app
October 9, 2022

Easy to use, import reviews from other places, and awesome support. We've been using Junip for over 2 years now through several site refreshes and they've been incredibly helpful in communicating our customers' experiences to those considering purchasing.

Ceylon by Anim Labs
United States
About 2 years using the app