Reviews (518)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration and user-friendly interface. They appreciate the exceptional customer support, especially noting staff members like Malvina, Leah, and Marcus for their responsiveness. The customizable review widgets are favored for their aesthetic appeal and functionality. Merchants also value the app's fair pricing, effective enhancement of customer engagement through increased reviews and user-generated content, and its ability to boost sales. The ease of migration from other platforms and integration with services like Klaviyo and Google Shopping are additional benefits, along with its mobile optimization.

November 23, 2022

I've been using Junip for a few months now - no complaints! Their customer service is excellent! Switched templates and had some issues, which they were able to fix for me within a few minutes. Really appreciate the support.

Valentich Goods
United States
Over 1 year using the app
January 11, 2023

We love Junip! It is very user-friendly on both our and the customers' end. We are also very happy with the support we receive from their team. Customers have become very interactive and that's what we really wanted out of the app!

Social Threads
United States
Over 1 year using the app
June 8, 2022

We are a very particular group and Junip is by far the best review / UGC solution available. It's catered to companies of all sizes and great for brands who care about their image. Support is amazing and the process can be compared to what Apple would make if they made a reviews app. Seamless and easy to use.

allume
United States
Over 1 year using the app
Edited September 21, 2021

The Junip crew has been a great team to work with. The platform has a lot of unique features and key integrations.

driftgoods
United States
Over 1 year using the app
June 2, 2021

We absolutely love Junip! The interface design and features match the modern aesthetics we aim to provide, and the support team is AMAZING! We ran into a coding issue during our launch timeframe, and their team (specifically Marcus) got back to us within about 20-30 minutes. We have a complex Shopify theme, and they took the time to analyze our issue and efficiently resolve the problem. 10 out of 10 recommend!

Boujee Blowz
United States
Over 1 year using the app
Edited March 7, 2024

great team - super responsive, got a response to my question within 30 seconds. Highly recommend!

Huhu
United States
Over 1 year using the app
January 17, 2023

Great customer service, Marcus helped me with some custom coding to enhance my sites review display. Highly recommend!

LEGIT. Fish Food
United States
Over 1 year using the app
June 1, 2023

Good value reviews app which has all the functionality you need at a fraction of the cost of its competitors.

DROPGUYS
United States
Over 1 year using the app
November 1, 2021

Still learning could be more friendly having issues seeing reviews ppl say they left and I go to see them and nothing is there so idk

Krystelle Lee Cosmetics
United States
Over 1 year using the app
January 26, 2023

Junip has been a great transition for us, the team has been extremely helpful throughout the transfer. They quickly solved for our unique situations and support is always on top of it! I would highly recommend considering Junip!

Tecovas
United States
Over 1 year using the app