Junip ‑ Product Reviews App

Junip ‑ Product Reviews App

Reviews (682)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Shopify store performance, particularly noting increased conversion rates and enhanced customer feedback mechanisms. Its seamless Shopify integration, automated email sequences, easy review importation, and customizable aesthetics are key features. Additional functionalities like post-review promo codes and review syndication are valued. The reliable platform and responsive customer support are also highlighted as major benefits.

June 9, 2025

Super easy to use and the automation makes my life easier as a business owner. The reviews come pouring in without me lifting a finger and its all thanks to Junip!

WELLA WOODS
United States
Over 2 years using the app
June 9, 2025

Excellent app on par with if not better than higher-priced alternatives, the product is intuitive to use and robust enough to scale with.

Their team is also stellar. Small, focused, and attentive, they made the migration process easy. When a unique bug came up that hit our account specifically, the team proactively alerted and were on a call with us within 10 minutes to help troubleshoot. Just getting started, but we're excited to partner with Junip long into the future.

LOOK OPTIC
United States
8 months using the app
April 10, 2025

I'm liking Junip more and more. Been using over a year, no issues and the updates have been helpful. It's like having an assistant. The emails sent to customer that purchased from my store are always sent in a timely fashion, which I love the fact its hands off and dine for me. Junip is definitely worth it.

All Things Fabulous, LLC
United States
Over 3 years using the app
May 1, 2025

We recently moved over to Junip. As someone on a very small team and not really knowing what I was doing, the entire Junip team has helped from the very start ( Marcus )to a few months in ( Leah )they are there quickly to help you figure out, well the things you may stumble along the way sometimes! Highly recommend switching for great service as well as saving money!

HiBAR
United States
4 months using the app
March 27, 2025

A really good review app and well priced so no matter where you are in regards to your store it has a lot to offer. Support goes above and beyond for any issues you may be having whether it be installation or use.

MEiiYO
United States
Almost 4 years using the app
April 8, 2025

After years with Okendo, moving to Junip Reviews was the best decision our team made this quarter. The cost savings were immediate and substantial, allowing us to redirect our budget to other priorities while actually getting more features.

Setup took just one afternoon instead of the week we expected. Their intuitive dashboard made customizing review displays to match our brand effortless, and their automated email sequences boosted our review collection by 32% in the first month.

What impressed me most was how quickly our support team adapted—zero complaints about the transition and several comments about how much easier their workflow became.

If you're hesitating about switching review platforms, don't. The migration was painless, the support team is responsive, and the ROI speaks for itself. Junip delivers everything we needed at a fraction of what we were paying.

Slumber
United States
2 months using the app
June 2, 2025

It has been great using Junip for reviews. I was able to export prior reviews we had without issue, as well as get new reviews from customers. I had to use some CSS to change a background color to match our store but Leah was so incredibly helpful in doing that. They have excellent customer service and are a great product overall. I love the clean look, it totally matches our branding. And makes life easier for me! I'd definitely recommend them.

Jet Lag Rescue
United States
11 days using the app
May 22, 2025

Easy and intuitive to use, results from the feedback are helping us make better business decisions.

Parker Thatch
United States
About 1 year using the app
April 7, 2025

Ease of use is great, love that. Very simple, however, and you can't customize the emails to include links or offer non-product incentives (like free downloads) to users. There are ways to bypass this, such as going through Shopify Flow, but it's not intuitive or straightforward.

I wish there were more features or customizations available, but these don't seem to be available, even on higher paid plans.

Interfade
United States
About 1 year using the app
April 25, 2025

I'm really happy I chose Junip for my store. I had a few questions during the migration from Loox, and Leah was incredibly helpful throughout the entire process. She made sure everything was resolved, even when unexpected issues came up. You could tell she genuinely cared about making things work. Thanks again, Leah, for your patience and amazing support!

Make a Dog Smile
United States
13 days using the app