Reviews (545)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting review volume and user-generated content, which enhances online sales. It's praised for its affordability, seamless website integration, and features like review syndication, customizable email flows via Klaviyo, and easy CSS customization for brand alignment. The app supports integrations with platforms like Klaviyo, Gorgias, and Google Shopping. Merchants appreciate the customizable review widget that improves site aesthetics without affecting performance. They also commend the user-friendly interface, exceptional customer support, and smooth onboarding process, making it a preferred choice for managing product reviews and UGC on Shopify stores.

September 5, 2024

Works great for us. Customer service is always there with some quick and friendly help.

sproos!
United States
About 2 years using the app
September 17, 2024

Leah on the Junip team has been very helpful with questions around reviews and the app. Thanks

Keeo Hair
United Kingdom
Almost 2 years using the app
October 1, 2024

Easy to set up and great support when needed. Highly recommended and the only reason it's not 5 star is the relatively low awareness of Junip in the UK, otherwise great app.

EVNLY
United Kingdom
Over 3 years using the app
October 17, 2024

Malvina was the best - this is the best product review platform for any ecommerce website. Much easier to use than yotpo

Livi
United States
4 months using the app
October 24, 2024

Absolutely perfect. Everything about our experience with using Junip so far has been stellar. It's easy to set up, the widgets are easy to customize, there are out-of-the box integrations with Klaviyo and Gorgias and the onboarding has been really, really good. I highly recommend using Junip!

Abate
Norway
15 days using the app
July 29, 2024

It is a great application. I recommend this to everyone.

As we scaled the program, there were some things that we wish this app had that we needed, like the ability to hide individual images for reviews and deep klaviyo integration. I'm sure the team is working on this but at this time we need to move on.

Vitaly
Canada
Over 1 year using the app
October 17, 2024

We switched to Junip earlier this year and have been loving it. Their support is amazing, and we've drastically increased the amount of reviews submitted with photos.

Wild Rye
United States
6 months using the app
August 5, 2024

Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.

Anchal Project
United States
About 3 years using the app
July 31, 2024

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

Cope & Timmins
United Kingdom
About 3 years using the app
August 28, 2024

Great review app and the team is very responsive to solve any issues you have. Highly recommend.

US VANTA
Australia
Almost 2 years using the app