Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and affordable, praising its seamless integration with Shopify and its range of features such as QR code review collection and customizable review stars. They appreciate its ability to boost online sales organically and its effective customer outreach. The customer service is highly commended for its responsiveness and expertise. The app's compatibility with platforms like Klaviyo and Google is appreciated, as is the ease of migration from other review platforms. Merchants also value the modern, customizable design, the ability to collect reviews via SMS, and the incentives for reviews through coupons and rewards. The app's integration with Klaviyo for sending review requests is also a plus. It's a lean app that doesn't affect page loading times.

February 23, 2024

Junip is outstanding! Easy installation, excellent templates and design, and top-notch customer service. The team is responsive, professional, and a pleasure to deal with from the introductory meeting through install and follow-up. Wish I had found them sooner. The best review app, A+.

Peridot Pure
United States
About 1 month using the app
January 29, 2024

Junip is the best reviews app available for Shopify stores, period. I've used several others in the past, including Yotpo. Even if priced equally, the hands-on support you'll receive from Stuart, Malvina, and the rest of the Junip team, easily put Junip in a class of their own. When you factor in the savings and ease of use, compared to Yotpo, there isn't even a conversation to be had. Switch to Junip if you haven't already, and thank me later.

Outstanding Foods
United States
About 2 months using the app
February 20, 2024

Great product, unbelievable service with great people. I wouldn't ever switch platforms because of how great this service is.

New Level Golf Co
United States
11 months using the app
February 7, 2024

this has been a great review app for our small online store, I'd recommend, it's easy to use!

Woodard's Farm
United States
6 months using the app
February 23, 2024

Unbelievably smooth onboarding. Huge thanks to Stuart and Malvina - they made the process seamless. Really happy with it, and most importantly it's a fantastic platform for our customers to showcase their thoughts and feelings. Really glad we've made the switch. 5 stars all round!

Only Curls
United Kingdom
16 days using the app
March 18, 2024

My experience with Junip has been easy, transparent and fast! We switched from Okendo to Junip and have been really pleased with the functionality, the customer support, the onboarding and our customers have been sending in more reviews! I would highly recommend Junip!

Bite
United States
6 days using the app
April 22, 2024

Helpful staff, take the time to video call you and explain everything. Thanks to Leah and Malvina!

Charli London
United Kingdom
3 months using the app
April 11, 2024

Friendly customer support. Easy to use app.

Keeps Home
United States
9 months using the app
March 15, 2024

Malivina was so helpful with setting us up on Junip. She went above and beyond to personally make sure everything was set up successfully since we did not have any coding experience to do it all ourselves. Thank you!

C & The Moon
United States
3 days using the app
March 27, 2024

Very easy to use in all realms and great costumer service!
Really reccommend.

happyhydrate
Iceland
5 months using the app