Reviews (683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.

February 3, 2025

I'm pretty new to using Junip, but so far the app has been easy to install, integrate and use in my store. It seems very easy for customers to leave a review and upload their pics as well because I was able to collect several reviews from my first day of installing the app. I'm giving 5 stars though mostly for their customer service. We were worried about the "write a review" button being public ...

Domivis
United States
12 days using the app
December 3, 2024

Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.

She worked with her team to find a solution that fit our needs ...

Seicha GmbH
Germany
About 2 years using the app
Junip Inc. replied January 2, 2025

Thank you so much for the kind words and for taking the time to share your thoughts! We really appreciate it :)

January 6, 2025

Malvina has been an incredible support for our team as we've launched Junip on our site--attentive, knowledgeable, patient, and quick to respond. We're grateful for her top notch customer service and look forward to getting awesome results with this new platform!

ION*
United States
11 months using the app
Junip Inc. replied January 8, 2025

Thank you for taking the time to leave a review! Always nice to hear you've had a great experience with our Support team :)

December 18, 2024

We really enjoy the ease of this app. It helps our customers easily review our products. Meanwhile it helps us keep our reviews organized!

Dr. Ashley Wellness
United States
About 1 year using the app
Junip Inc. replied January 2, 2025

Glad to hear Junip is helping you stay organized with your reviews ☺️ Thanks so much for leaving us a review!

January 30, 2025

I reached out to customer services after hours and left them a message with a question. Stuart immediately responded at 10:00 at night and answered my questions and helped me right away. The next morning everything was set and I was ready to go. Great customer service. Will continue to use and recommend them.

SANTINO
United States
2 months using the app
Junip Inc. replied February 4, 2025

Thanks for taking the time to leave a review! Glad to hear you had a great experience with our customer support :)

January 1, 2025

Love it, easy to navigate & my customers actually use it too

Kyra's Kreations Skin Care
United States
About 4 years using the app
Junip Inc. replied January 8, 2025

Thanks for leaving us a review! 💫

January 6, 2025

Solid, easy-to-use platform to implement with a great customer UX. has pretty much all of the features you'd want right outta the box and a very helpful support staff that is very willing to work with you to solve any problems that may arise!

Snap Supplements
United States
5 months using the app
Junip Inc. replied January 8, 2025

Thanks for the kind words! 🙏

February 5, 2025

Everything we need in a review app plus an amazing team behind it! Malvina and team have been super helpful at every stage from implementation to post deployment to keep optimised.Thank you!

Lunchbox Packs
United States
8 months using the app
January 20, 2025

Super easy to use, did not feel overwhelming, seamless integration to my shopify store.

Would absolutely recommend!

Frizz + Co™
Canada
Over 1 year using the app
Junip Inc. replied January 22, 2025

Glad to hear you've been enjoying using Junip! :)

January 17, 2025

Love using Junip for our store! Very easy to use and cost is great. No issues at all.

dadgang.co
United States
Almost 2 years using the app
Junip Inc. replied January 22, 2025

Awesome to hear you're loving Junip 🙌