Reviews (683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.
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I'm pretty new to using Junip, but so far the app has been easy to install, integrate and use in my store. It seems very easy for customers to leave a review and upload their pics as well because I was able to collect several reviews from my first day of installing the app. I'm giving 5 stars though mostly for their customer service. We were worried about the "write a review" button being public ...
Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.
She worked with her team to find a solution that fit our needs ...
Thank you so much for the kind words and for taking the time to share your thoughts! We really appreciate it :)
Malvina has been an incredible support for our team as we've launched Junip on our site--attentive, knowledgeable, patient, and quick to respond. We're grateful for her top notch customer service and look forward to getting awesome results with this new platform!
Thank you for taking the time to leave a review! Always nice to hear you've had a great experience with our Support team :)
We really enjoy the ease of this app. It helps our customers easily review our products. Meanwhile it helps us keep our reviews organized!
Glad to hear Junip is helping you stay organized with your reviews ☺️ Thanks so much for leaving us a review!
I reached out to customer services after hours and left them a message with a question. Stuart immediately responded at 10:00 at night and answered my questions and helped me right away. The next morning everything was set and I was ready to go. Great customer service. Will continue to use and recommend them.
Thanks for taking the time to leave a review! Glad to hear you had a great experience with our customer support :)
Love it, easy to navigate & my customers actually use it too
Thanks for leaving us a review! 💫
Solid, easy-to-use platform to implement with a great customer UX. has pretty much all of the features you'd want right outta the box and a very helpful support staff that is very willing to work with you to solve any problems that may arise!
Thanks for the kind words! 🙏
Everything we need in a review app plus an amazing team behind it! Malvina and team have been super helpful at every stage from implementation to post deployment to keep optimised.Thank you!
Super easy to use, did not feel overwhelming, seamless integration to my shopify store.
Would absolutely recommend!
Glad to hear you've been enjoying using Junip! :)
Love using Junip for our store! Very easy to use and cost is great. No issues at all.
Awesome to hear you're loving Junip 🙌