Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and efficient review collection process. The user-friendly dashboard and intuitive back end make review management simple. Noted for its reasonable pricing and free plan for small businesses, it integrates well with Klaviyo and Meta/Google. The customer service is praised for its responsiveness and knowledge. The app's review titles are said to boost conversion rates and its review collection process adds brand credibility. Appreciated for its mobile-first approach, it effectively caters to multi-store owners. The onboarding process is described as quick and thorough.

February 6, 2024

Works perfectly across our different Shopify market places and platforms. The customer service is also excellent and the team gets back to use realy quickly

NUORI
Denmark
March 13, 2024

The customer help team is super helpful! They've help me problem solve a few issues I couldn't figure out on my end!

League of Friends
United States
August 22, 2023

Junip is marvelous. Very easy to install and get set up, and the back end is very intuitive. It looks great on our site, and the experience for people leaving reviews is very smooth. I highly recommend migrating to Junip if you're not happy with your current reviews provider. Very affordable, and frankly it functions way better than other review platforms I've used. It's rare in my experience for a Shopify app to work this well right out of the box. And their customer support is beyond stellar. Great work team, keep it up!

Sea to Table | Wild Caught Seafood Online
United States
14 days using the app
July 17, 2023

Easy to use and excellent product that has significantly increased our review collection compared to earlier times.

Teabox
United States
About 2 years using the app
March 13, 2024

Junip has become an essential part of our business and has an amazing response to questions and updates we have to bring forward we would like to see!

Honey Swim
United States
June 27, 2023

Junip is easy to use, works well, great support. Our original review system was clunky and more expensive. Glad we made the switch!

GIGANTIC!
United States
Over 2 years using the app
Edited August 21, 2023

I'm giving this app a lower review because it is missing something that is critical to my needs, not because the app is not good otherwise. It simply won't work for a store like mine.

Functionality was good. But then we started getting complaints from customers who were worried about the way Junip was displaying their names on reviews. Junip is only able to display full first name and last initial. For customers with unique first names this was leading to concerns about being "outed" in a public forum.

I reached out to Junip support to find out how to change the name display to first and last initial, a convention which is standard in other review apps. I was told that they were not willing to make changes to the way names display at this time. We are in a more sensitive market, and this makes the app unusable for us, and I believe other merchants may wish to know of this limitation prior to investing time and money setting up Junip.

Topped Toys
Canada
5 months using the app
September 13, 2023

JUNIP is really easy to set up and display on the online store.
The process to import reviews from former app was really simple with a real time view.
Malvina at Support Team was incredible : reactive, kind and helpfull !!
She efficiently provided all solutions to go from former app to JUNIP. Even helping on bad displays linked to former app !!
Very positive beginning of use !

Teddy Blake
United States
6 days using the app
July 17, 2023

Very easy and intuitive to use! The support from the Junip team is extremely helpful and fast. Made our migration over from Yotpo seamless.

Aer
United States
Over 2 years using the app
February 7, 2024

this has been a great review app for our small online store, I'd recommend, it's easy to use!

Woodard's Farm
United States