Reviews (683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.

December 9, 2024

Good service, that provide great support.
+ Easy to set up
+ Great instruction
- Not so many options to customize styles from admin panel like email templates and product reviews section

Onsen®
United States
14 days using the app
Junip Inc. replied January 2, 2025

Thanks for the feedback! We really appreciate you taking the time to share your honest thoughts :)

December 23, 2024

Awesome!! The best reviews app we've tried so far!

Quality is Key Decor
United States
9 months using the app
Junip Inc. replied January 2, 2025

Glad to hear you've been liking Junip! Thanks for the review :)

Edited January 30, 2025

Great set-up. We are continuing to enjoy Junip. I like the intuitiveness and simplicity of use. We were using a legacy reviews app and I'm glad we made the switch to Junip.

Alaska Gold Seafood
United States
About 1 month using the app
Junip Inc. replied January 2, 2025

Thanks for leaving a review! We always appreciate feedback like this 🙏

December 6, 2024

Marcus and the Junip support team are so helpful! The platform is super easy to use but when you need the support, they're great. Highly recommend!

Quite Nice
United States
6 months using the app
Junip Inc. replied January 2, 2025

🙏😁

November 6, 2024

This guys are legit the best. They are quick to respond, and won't stop until the job is done and fixed! I highly recommend.

THENTIC
United States
Almost 4 years using the app
February 25, 2025

Amazing integration process...super smooth.

U Beauty International
United States
22 days using the app
February 27, 2025

Love Junip! Really helps streamline operations.

The Stonefly
United States
About 1 year using the app
December 25, 2024

Great app nothing more nothing less to add great app

STYLENN
South Africa
3 months using the app
Junip Inc. replied January 2, 2025

Thanks for the review! ☺️🙏

January 16, 2025

Having worked in the Shopify ecosystem over the last decade as an e-com marketer, I find Junip to be the best reviews app on the market. It gets the job done, has lots of great and relevant features, and their onboarding team is second to none.

Corpse Reviver
United States
2 days using the app
Junip Inc. replied January 22, 2025

This review means a lot! Thank you so much :) Glad to hear you've had a great experience with the team 🙏

November 30, 2024

The team have been responsive, quick to deal with requests and have recently changed their pricing plans to be a lot more competitive than the big boys. Along side the modern UI, and wide range of features like media incentives, Junip is a solid option for any store wanting a Reviews app and so far have had a great experience with them. They even sorted out a bug for older Android versions which even a certain big player hasn't sorted yet.

Diaper Dada
New Zealand
24 days using the app