Reviews (683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.

February 6, 2025

Fantastic product & support. Simple, easy-to-use, great interface and has most of the features you'd want in a review app. Doesn't have the noise/clutter that other similar apps have. Good bang for your buck and highly recommended!

Miracle Brand
United States
24 days using the app
January 6, 2025

We recently switched to Junip and have been seeing great results. The setup process was seamless and easy to implement across the site, and their support team is highly responsive in addressing any questions or issues. Highly recommend!

Newport Vessels
United States
3 months using the app
Junip Inc. replied January 8, 2025

Thanks for taking the time to leave a review! So glad to hear you've been seeing great results 🤩

December 27, 2024

This app is easy to use and customer service is very helpful, with any app you gotta get the hang of it but it is worth it. It works very well.

NY Gift Boutique
United States
7 months using the app
Junip Inc. replied January 2, 2025

We appreciate you taking the time to leave us a review! Glad to hear Junip has been working well for you :)

January 6, 2025

Been having a great time with the app. Customer service is top notch, shout out Leah

CareNatal
United States
Over 1 year using the app
Junip Inc. replied January 8, 2025

Thank you so much for the review ☺️ Happy to hear you've been enjoying Junip!

November 5, 2024

A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful.

In particular we like and use:
- Review syndication from our B2C site to our B2B site
- Klaviyo email flows for review requests (including a review event in Klaviyo we can use)
- Product groupings/families for aggregating reviews
- Structured data on reviews like age and skin type for the reviewer
- Easy CSS customization

Overall, really solid and glad I made the switch about 2 years ago.

Bambu Earth
United States
Over 2 years using the app
February 28, 2025

I'm just beginning with this app and so I can't speak to all of the features and functionality just yet but the immediate support by chat is amazing. Leah of customer support was incredibly responsive and detailed.

Alysian
United States
2 months using the app
Edited March 1, 2025

Best reviews tool out there. Apart from the product being top, the team makes the experience even better - they genuinely care and are incredibly responsive.

Milamend
United States
4 months using the app
Junip Inc. replied January 2, 2025

Thanks so much for the kind words :) We're so glad you're loving Junip!

November 20, 2024

We've had an awesome experience with Junip - not only is the platform great, but the team is incredibly responsive and helpful. Highly recommend!

Snif
United States
About 3 years using the app
February 6, 2025

Great product with good customer service.

Almave
United States
Over 1 year using the app
January 16, 2025

Best review app out there! Awesome team, always ready to help :)
Very glad that we moved from the other one.

Little Death
United States
6 days using the app
Junip Inc. replied January 22, 2025

Thanks for the kind words! Always happy to hear making the switch was the right move :)