Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and efficient review collection process. The user-friendly dashboard and intuitive back end make review management simple. Noted for its reasonable pricing and free plan for small businesses, it integrates well with Klaviyo and Meta/Google. The customer service is praised for its responsiveness and knowledge. The app's review titles are said to boost conversion rates and its review collection process adds brand credibility. Appreciated for its mobile-first approach, it effectively caters to multi-store owners. The onboarding process is described as quick and thorough.

September 25, 2023

So far, my experience has been pretty good. I really like how robust the process is for users to easily upload media from their phones.

FormTheory Athletics
United States
3 months using the app
October 31, 2023

Easy to use! Great customer service from Malvina.

GloryLand Food
United States
About 2 months using the app
March 12, 2024

Rarely is it ever easy to switch to another platform, but I can confidently say this was the simplest and smoothest process I've ever been through! The Junip team is incredible and was willing to join multiple calls to help answer every question we had (s/o to Etash for all of his help!) We're a small team with no developer help and we were easily able to migrate everything over from our previous platform within 1 hour. We ran a one-time campaign and received 44 new reviews within the first few hours. Highly recommend to any Shopify store!

CLEAN CAUSE
United States
March 11, 2024

We are a small team and as the marketing director I have a lot of tools and apps to manage. These guys came in during our site relaunch and not only made things easy, but worked to help me hit my deadlines. Responsive and good at breaking things down - all around very helpful and exactly what you look for in partners. Thank you Junip.

BROC SHOT
United States
Edited October 10, 2023

Junip is a 5-star review platform. Over many years, we had previously used Reviews.io, Stamped.io, Shopper Approved and Yotpo. We switched to Junip in 2022 partly because of the DEEP, DEEP integration with Klaviyo, as well as the on-page widgets (display UGC/reviews on site). It is also a very lean app -- page speed is not a concern as it was with other apps. The few times we needed support team, they were fast and professional. Can't say that for the others. We've been with Junip now for almost a year and we are thrilled with the product, and the opt-in rate for the review survey exceeds all other apps we had used. 5-stars!

Mommy Makeup
United States
12 months using the app
September 12, 2023

The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform.
As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!

Rugged Radios
United States
About 1 month using the app
February 22, 2024

Easiest review app by far to install and integrate! Worked perfectly with my theme and I didn’t have to add any additional code. Their online support is quick and helped me when I needed it. Definitely recommend this app!

Filigree & Shadow
United States
February 19, 2024

We moved to Junip after being disappointed by two other big name review service providers and we couldn't be happier. Junip is light weight, affordable, easy to set up and looks great right out of the box. Also their customer service is world-class. We can't recommend it enough. Make the switch.

SHEATH UNDERWEAR
United States
August 7, 2023

I was a Yotpo user...
Now - I'm not...
Junip has given our small business the ability to affordably:
1. Ask for reviews
2. Reward our customers with a coupon for taking the time to leave a review
3. Beautifully display and share our reviews
4. Display well on Google with our awesome reviews

I'm SOOO happy I switched. They made it seamless and easy to do so. Their customer service answers SO Fast, whereas Yotpo would take forever to resolve simple problems. If you're considering switching - Just Do It! :)

NuVision Health Center
United States
About 1 year using the app
February 6, 2024

We have been using Junip for quite some time now and we simply love it. Junip has all the features, and more. Also, customer support is very responsive and always there to help you out. Try it out, you won't be disappointed.

Good Protein
Canada