Reviews (742)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversions on Shopify stores. It features seamless integration, a user-friendly interface, review syndication, Klaviyo email flows, and customizable aesthetics. The ability to offer promo codes post-review is especially valued. Merchants also praise the support team for their quick and effective issue resolution, enhancing the overall user experience and making it a valuable tool for gathering customer feedback.

March 7, 2025

Great free plan. Fast support. Effective (customers actually leave reviews). What else can you ask for?

Hot Date Kitchen
United States
About 2 years using the app
December 10, 2024

Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!

Zoomlite
Australia
Almost 2 years using the app
Junip Inc. replied January 2, 2025

Thanks so much for leaving a review! I'm glad we could provide you with a great experience :)

April 4, 2025

App functions and looks great. Easy to setup and use. Customer service is top notch. I needed help with something and within a few minutes I was on a call with Junip. Would def recommend this app.

Bender Gloves
United States
About 1 year using the app
April 9, 2025

Had the best introducton through Junip when I reached out to get my old reviews moved on to their app. Shoutout to Leah - super helpful, took the time to look over my issues and provided easy help that solved it all super fast! Highly recommend!

CALANTHÉ STUDIO
Sweden
About 23 hours using the app
January 6, 2025

We recently switched to Junip and have been seeing great results. The setup process was seamless and easy to implement across the site, and their support team is highly responsive in addressing any questions or issues. Highly recommend!

Newport Vessels
United States
3 months using the app
Junip Inc. replied January 8, 2025

Thanks for taking the time to leave a review! So glad to hear you've been seeing great results 🤩

February 11, 2025

Such a positive experience. The chat customer service was beyond helpful. Leah was the person who responded to my request - I heard back within just a minute or two and I was able to have my problem fixed so fast!!

Wild Tribute
United States
About 2 years using the app
Edited April 6, 2025

great app, within 1 week we have gotten 7 reviews already. testimonials are key to consumer trust in a product.

Reflux Shield
United States
About 1 month using the app
April 14, 2025

Leah helped me alot. It means the world when an app/company goes out of there way to help a customer. seriously can not recommend this app enough.

Spyglass Parkour Company
United States
11 months using the app
December 3, 2024

Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.

She worked with her team to find a solution that fit our needs perfectly, showing a level of customer care that’s becoming increasingly rare these days. Thanks to their flexibility and support, we were able to recover our reviews seamlessly. Leah, you’ve earned our trust and recommendation.

Highly recommend.

Seicha GmbH
Germany
About 2 years using the app
Junip Inc. replied January 2, 2025

Thank you so much for the kind words and for taking the time to share your thoughts! We really appreciate it :)

December 16, 2024

We selected Junip after considering many others (Yotpo, Okendo, Judge.me, and more) and are very happy with our decision. The platform is easy to use, easy to understand, and integrates well with all of the apps we need it to. On top of this, the level of support from the Junip team, even after launch, has exceeded our expectations and is so appreciated for a small team like ours.

BERO
United States
3 months using the app
Junip Inc. replied January 2, 2025

Thanks so much for the kind words and for taking the time to leave us a review! We're glad to hear you've had a great experience with Junip :)