Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.

March 12, 2024

Rarely is it ever easy to switch to another platform, but I can confidently say this was the simplest and smoothest process I've ever been through! The Junip team is incredible and was willing to join multiple calls to help answer every question we had (s/o to Etash for all of his help!) We're a small team with no developer help and we were easily able to migrate everything over from our previous platform within 1 hour. We ran a one-time campaign and received 44 new reviews within the first few hours. Highly recommend to any Shopify store!

CLEAN CAUSE
United States
8 days using the app
February 21, 2024

In the world of digital products, Junip stands out for providing an incredibly user-friendly experience. What really makes Junip unique, though, is the exceptional staff support. Handling any issues or questions is a snap thanks to their timeliness, expertise, and sincere desire to go above and beyond. Junip is a fantastic option because of its excellent support and user-centric design, regardless of experience level with the platform.

Codeage
United States
4 months using the app
March 31, 2024

We switched from Okendo to Junip to save 50% in review app fees and we're super happy. The app design is great, the admin dahsboard super easy to navigate and the support team is extremely friendly and at helpful. Migration is easy. Just need to export Okendo reviews file and upload it to Junip. They have all the integrations you need: Klaviyo, Gorgias...

Recommend!!

Oyo Skincare
Switzerland
About 2 months using the app
February 19, 2024

We moved to Junip after being disappointed by two other big name review service providers and we couldn't be happier. Junip is light weight, affordable, easy to set up and looks great right out of the box. Also their customer service is world-class. We can't recommend it enough. Make the switch.

SHEATH UNDERWEAR
United States
About 1 month using the app
January 29, 2024

Junip is the best reviews app available for Shopify stores, period. I've used several others in the past, including Yotpo. Even if priced equally, the hands-on support you'll receive from Stuart, Malvina, and the rest of the Junip team, easily put Junip in a class of their own. When you factor in the savings and ease of use, compared to Yotpo, there isn't even a conversation to be had. Switch to Junip if you haven't already, and thank me later.

Outstanding Foods
United States
About 2 months using the app
February 26, 2024

Great customer service. excellent product. highly recommend

Nettie
United States
Almost 2 years using the app
February 23, 2024

Junip is outstanding! Easy installation, excellent templates and design, and top-notch customer service. The team is responsive, professional, and a pleasure to deal with from the introductory meeting through install and follow-up. Wish I had found them sooner. The best review app, A+.

Peridot Pure
United States
About 1 month using the app
February 7, 2024

this has been a great review app for our small online store, I'd recommend, it's easy to use!

Woodard's Farm
United States
6 months using the app
January 2, 2024

I haven’t had any issues whatsoever, it was easy to set up, my customers have found it easy to use, I like that it sends an automated mail requesting the review (one less thing to worry about), the support too has been great, this might sound minute but I like that I could customise the colour of the stars to match my brand colours, the fact that the reviews are on the home page actually makes a difference for new customers. Thanks Junip

Tega Milton
Nigeria
5 months using the app
February 20, 2024

Great product, unbelievable service with great people. I wouldn't ever switch platforms because of how great this service is.

New Level Golf Co
United States
11 months using the app