Junip ‑ Product Reviews & UGC , 455 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.
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Team was very helpful with implementation. We found the process to be seamless and the set up on our site very straightforward. Highly recommend if you are looking for a focused Reviews plug in.
So far, my experience has been pretty good. I really like how robust the process is for users to easily upload media from their phones.
Pros: Simple app with clean UI (unlike yotpo and stamped), great support (whether you're a dev, or regular store owner) and their team is friendly. Integrated with Google snippets (a lot of apps don't).
Cons: I'm not a big fan of order-based pricing so I hope in the future they get rid of this and price it based on features (much more reasonable).
I was a Yotpo user...
Now - I'm not...
Junip has given our small business the ability to affordably:
1. Ask for reviews
2. Reward our customers with a coupon for taking the time to leave a review
3. Beautifully display and share our reviews
4. Display well on Google with our awesome reviews
I'm SOOO happy I switched. They made it seamless and easy to do so. Their customer service answers SO Fast, whereas Yotpo would take forever to resolve simple problems. If you're considering switching - Just Do It! :)
Nothing but great things to say about Junip! The team were super helpful in consolidating and preparing all our previous reviews as well as linking both stores together. The review UI looks fantastic, and the backend works well without any issues. We are loving Junip and would highly recommend to anyone looking for a review partner!
The UI for managing your reviews/flows is easy to navigate yet comprehensive enough for what you're trying to achieve. Also their support team is super responsive and helpful with answering any questions. The pricing is also very reasonable for the features provided. I can't recommend them enough!
The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform.
As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!
Junip is easy to use, works well, great support. Our original review system was clunky and more expensive. Glad we made the switch!
I looked into just about every review app out there, and Junip topped the list. After using it for 8 months, we've gotten dozens of reviews on our upstart shop. Marcus and the support team are a pleasure to work with. They really know their stuff, esp. with Klaviyo integrations in our case. Highly, highly recommend these guys.
Easy to use and excellent product that has significantly increased our review collection compared to earlier times.