Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and efficient review collection process. The user-friendly dashboard and intuitive back end make review management simple. Noted for its reasonable pricing and free plan for small businesses, it integrates well with Klaviyo and Meta/Google. The customer service is praised for its responsiveness and knowledge. The app's review titles are said to boost conversion rates and its review collection process adds brand credibility. Appreciated for its mobile-first approach, it effectively caters to multi-store owners. The onboarding process is described as quick and thorough.

May 18, 2023

I looked into just about every review app out there, and Junip topped the list. After using it for 8 months, we've gotten dozens of reviews on our upstart shop. Marcus and the support team are a pleasure to work with. They really know their stuff, esp. with Klaviyo integrations in our case. Highly, highly recommend these guys.

BHAKTA Spirits
United States
9 months using the app
August 29, 2023

We switched to Junip after briefly trying out Yotpo for our new Shopify build. Love how easy it is to use, the beautiful UI, that it's hyper focused on reviews and UGC—and the incredibly helpful customer support team

Greco Gum
United States
About 1 month using the app
July 5, 2023

Great support and implementation help. The app itself is simple to navigate, and appears to be relatively lightweight in terms of its footprint on our store. It's missing some of the bells and whistles that the like of Stamped and Yotpo have (i.e. customer Q&A, UGC management is fairly basic), but in some ways that's a good thing. I think over time Junip will continue to improve, as opposed to the other platforms I mentioned, which just seemed to get bloated, and unreliable over time. Being able to send the review requests from Klaviyo is great, and Junip's mobile-first approach seems to resonate better with our customer base.

Abstract Ocean
United States
About 1 month using the app
August 14, 2023

Intuitive and fast for building social proof out the box! I was set up and integrated within no time and was able to push reviews based on customer order history. The emails generate an itemized list of products they have purchased and upon receiving a confirmed review, an incentive discount is sent. Clean UX and plays nice with our site thanks to our team at Baggy [who referred us!]

Spirit Tea
United States
10 days using the app
September 19, 2023

It's a robust Review app with streamlined and intuitive functionality, both from a customer and admin POV.

Hello Joyous
Canada
4 months using the app
March 13, 2024

Great app, easy to use, customer support is fantastic, guided me through everything I needed help with.

The Picket Fence Company
United Kingdom
March 13, 2024

Great support from Marcus, excited to get started with requesting reviews!

DMY Studios
United Kingdom
August 4, 2023

We have been using another review app since we started and over time the app got more expensive and metrics related to reviews have been subpar. Been meaning to switch to a different review app but it's been on the back burner because of the amount of work that is required. However, Junip made it extremely easy to switch with their white glove onboarding support. Malvina in particular has been tremendously helpful to migrate from the old app and configure Junip to our specific needs. We could not have asked for a easier onboarding process, time will tell if Junip can deliver better performance but we are extremely confident in the team.

Revant Cosmetics
Canada
10 days using the app
August 1, 2023

Amazing experience! They onboard you so smoothly and get you up and running in no time! Highly recommend this app. Malvina and Marcus have been nothing but helpful and amazing!

Judee's Gluten Free
United States
6 months using the app
March 5, 2024

this is by far the best review app on Shopify

Crafted Ilumination
New Zealand