Junip ‑ Product Reviews & UGC , 457 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.
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I'm probably one of many "refugees" abandoning the sinking ship that is Stamped and finding a new home. Customer Service was super helpful with onboarding, getting my reviews imported properly, and all my various questions. The review widget itself is much lighter than Stamped resulting in faster speed times for my pages. LOVE the ability to send the review requests via Klaviyo. The admin has great UX and very user friendly.
Features I wish they had or would add:
-Native integration with Loyalty Lion to be able to give rewards points for reviews
-UGC carousels integrated with social media channels to pull tagged photos over from and create carousels from those photos
We have been using another review app since we started and over time the app got more expensive and metrics related to reviews have been subpar. Been meaning to switch to a different review app but it's been on the back burner because of the amount of work that is required. However, Junip made it extremely easy to switch with their white glove onboarding support. Malvina in particular has been tremendously helpful to migrate from the old app and configure Junip to our specific needs. We could not have asked for a easier onboarding process, time will tell if Junip can deliver better performance but we are extremely confident in the team.
Intuitive and fast for building social proof out the box! I was set up and integrated within no time and was able to push reviews based on customer order history. The emails generate an itemized list of products they have purchased and upon receiving a confirmed review, an incentive discount is sent. Clean UX and plays nice with our site thanks to our team at Baggy [who referred us!]
Amazing experience! They onboard you so smoothly and get you up and running in no time! Highly recommend this app. Malvina and Marcus have been nothing but helpful and amazing!
Junip has been great! The review collection process is seamless and the dashboard for merchants is very user friendly. The Junip team is also very helpful and easy to work with.
We switched to Junip after briefly trying out Yotpo for our new Shopify build. Love how easy it is to use, the beautiful UI, that it's hyper focused on reviews and UGC—and the incredibly helpful customer support team
Great customer support and onboarding process. Simple to set up and both Leah and Malvina have been amazing! The review titles help improve conversion as well.
JUNIP is really easy to set up and display on the online store.
The process to import reviews from former app was really simple with a real time view.
Malvina at Support Team was incredible : reactive, kind and helpfull !!
She efficiently provided all solutions to go from former app to JUNIP. Even helping on bad displays linked to former app !!
Very positive beginning of use !
They are incredibly helpful and go above and beyond. Great product that works seamlessly.
Junip is a beautiful review app with an even better team behind it. We had an incredibly smooth transition over, and feel very taken care of when it comes to them being responsive to our needs. Highly recommend for any brand looking to level up their review & UGC game.