Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and efficient review collection process. The user-friendly dashboard and intuitive back end make review management simple. Noted for its reasonable pricing and free plan for small businesses, it integrates well with Klaviyo and Meta/Google. The customer service is praised for its responsiveness and knowledge. The app's review titles are said to boost conversion rates and its review collection process adds brand credibility. Appreciated for its mobile-first approach, it effectively caters to multi-store owners. The onboarding process is described as quick and thorough.

May 18, 2023

Junip is a beautiful review app with an even better team behind it. We had an incredibly smooth transition over, and feel very taken care of when it comes to them being responsive to our needs. Highly recommend for any brand looking to level up their review & UGC game.

Swoveralls
United States
24 days using the app
June 8, 2023

LOVE the Junip team and the app. They worked so quickly with us to get this app up and running and it works beautifully- so easy. Very happy with it and really appreciate the team's help with the onboarding. 5 stars and would highly recommend them.

PLUS ULTRA
United States
About 2 months using the app
February 29, 2024

Excellent service, easy to use app and mobile friendly UX for consumers. Win, win, win!

cocokind
United States
May 24, 2023

Excellent app with outstanding service. The team had us up and running in no time, and my customers are reviewing more and adding images! It's been a fantastic experience!

Moose Labs LLC
United States
2 months using the app
September 22, 2023

Great app, simple. Customer service was VERY responsive and very patient when I said I didn't know what I was doing. :) We are just free version for now, but it seems more than sufficient as we start out.

Cold Current Kelp
United States
About 2 hours using the app
July 10, 2023

Super helpful team. Responsive during set up and for ongoing support afterward. The app is great, love the in-review incentive offer!

Gladskin
United States
About 2 months using the app
April 28, 2023

We were so grateful to be connected with Leah. She was exceptional - knowledgeable, personable and receptive. Leah was prompt in her communications with us and even made time for a phone call to understand our situation better. We were able to resolve our problem in one day with her help, very happy!

Yak9 Chews
United States
About 2 months using the app
March 23, 2023

Easy to set up and use, great tools available even on a free plan and the support team have been excellent!

The Pigeon Letters
United States
21 days using the app
March 7, 2024

Easy to work with and very responsive support.

Bowtreader
United States
April 17, 2023

I couldn't wait to leave a review for our review software, and I'm so overjoyed to have reviews on site now! The small team at Junip has been really kind and enthusiastic, ready to jump on a call to help us out at a moment's notice. Malvina, Stuart, and Marcus are the best!

Bellwoods Brewery
Canada
19 days using the app