Reviews (548)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting review volume and user-generated content, which enhances online sales. It's praised for its affordability, seamless website integration, and features like review syndication, customizable email flows via Klaviyo, and easy CSS customization for brand alignment. The app supports integrations with platforms like Klaviyo, Gorgias, and Google Shopping. Merchants appreciate the customizable review widget that improves site aesthetics without affecting performance. They also commend the user-friendly interface, exceptional customer support, and smooth onboarding process, making it a preferred choice for managing product reviews and UGC on Shopify stores.
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We are a small team and as the marketing director I have a lot of tools and apps to manage. These guys came in during our site relaunch and not only made things easy, but worked to help me hit my deadlines. Responsive and good at breaking things down - all around very helpful and exactly what you look for in partners. Thank you Junip.
So amazing team! They stay with you for hours until you get your problem solved! In much love with the support team!!!!!
Great experience and even better support. Malvina was a killer! She stayed on a call with me to fix some weird issues - even going through code to troubleshoot. Cant recommend them enough!
This is a great app with great customer service. In fact probably the best customer service I have ever experienced. Ever. Malvina is the best! She always helps me out!
Super easy setup and install. Right off the bat, Junip will prompt you to have them send review-requests out on your behalf - which is insanely helpful if you're a store implementing reviews for the first time.
The widget looks great on my site, and does not feel as though it intrudes anywhere. Super happy I got this installed.
The customer help team is super helpful! They've help me problem solve a few issues I couldn't figure out on my end!
Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.
We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor
Easy to use, excellent customer service, and great customizability to fit our brand. Additionally, the integration to Klaviyo has been a joy to use.
I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews.
What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable.
It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.