Reviews (547)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting review volume and user-generated content, which enhances online sales. It's praised for its affordability, seamless website integration, and features like review syndication, customizable email flows via Klaviyo, and easy CSS customization for brand alignment. The app supports integrations with platforms like Klaviyo, Gorgias, and Google Shopping. Merchants appreciate the customizable review widget that improves site aesthetics without affecting performance. They also commend the user-friendly interface, exceptional customer support, and smooth onboarding process, making it a preferred choice for managing product reviews and UGC on Shopify stores.

April 22, 2024

The team are Junip are WONDERFUL and made our transfer to this platform very easy. We are very happy to have made the switch, especially the to be able to gather reviews by SMS!

KOALA ECO
Australia
About 1 month using the app
Edited December 1, 2023

Although this app wasn't the perfect fit for me, it truly is an amazing app! You are also able to customize it to your branding which is nice. I had the opportunity to speak to Marcus who answered any questions and concerns that I was having about the app. He gave me all the clarification I needed and I will be redownloading in the future when it fits my needs!

Vyas & Co
Canada
2 months using the app
June 17, 2024

Wonderful customer service! A+, Highly Recommend

Good Protein Test
Canada
5 days using the app
February 19, 2024

We moved to Junip after being disappointed by two other big name review service providers and we couldn't be happier. Junip is light weight, affordable, easy to set up and looks great right out of the box. Also their customer service is world-class. We can't recommend it enough. Make the switch.

SHEATH UNDERWEAR
United States
About 1 month using the app
January 11, 2024

This app was selected due to its capabilities and due to the high price of our previous product rating and rewards app Stamped.

Although there are a few visual limitations with how the overall product review ratings are displayed, this app and the app's team has helped our site grow in product reviews, and customer outreach with their customer reply functionality. The Klaviyo and NOW Meta/Google integrations should also help our online presence and customer support when it comes to making a confident purchase.

Biggest highlight: Their customer service team, chat, and email representatives are SO knowledgeable and are always there to help.

Wondery
United States
8 months using the app
February 7, 2024

this has been a great review app for our small online store, I'd recommend, it's easy to use!

Woodard's Farm
United States
6 months using the app
January 12, 2024

Junip is easy to use and their support is quick and helpful. I like it better than other review apps that I've used.

The LoudCup Company
Canada
6 months using the app
February 23, 2024

Junip is outstanding! Easy installation, excellent templates and design, and top-notch customer service. The team is responsive, professional, and a pleasure to deal with from the introductory meeting through install and follow-up. Wish I had found them sooner. The best review app, A+.

Peridot Pure
United States
About 1 month using the app
February 26, 2024

Great customer service. excellent product. highly recommend

Nettie
United States
Almost 2 years using the app
January 15, 2024

Great customer service. Easy to use software on the backend and for the customers. Easy to integrate with Shopify. My one suggestion would be to include product grouping for lower tiers as many competitors offer it in their basic package.

shroomworks
United States
About 2 months using the app