Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.

May 22, 2021

Junip is EASILY the best option for collecting reviews on Shopify. It's largely the value they offer for their price, while giving a large chunk of the features I need. Integrations with Klaviyo, Google Ads, easy to use interface, great user experience -- all reason I love this software. The support team and owner are very smart and helpful. It is confusing how much competitors charge and how little you get.

Farmers Juice
United States
About 3 years using the app
January 22, 2020

Looks great and does exactly whats needed. Great addition to the store. More importantly though, the customer support is exceptional. Stuart was there every step of the way from the initial conversation to onboarding and was a great help. Highly recommend this app - switched over from YotPo and won't be looking back.

Nooks
Canada
About 3 years using the app
January 14, 2020

This app has allowed me to add Photos to my reviews and I really love the fact they make it free for the first 500 orders which is very helpful for those who are just starting out!

The support team is also very responsive and extremely helpful!

Até Colas o Pistão
Portugal
Almost 3 years using the app
December 28, 2020

Amazing! Was thinking of ways to get reviews from past customers and offer an incentive to do it. Reviews are king these days for online shopping and its what we have always been lacking. This app does it so effortlessly! Sent out emails to all customers for the past year, gave them a 15% off discount code on their next order if they completed one, and just sat back and watched all these amazing reviews come in! Good info on the analytics page. You can accept or reject what you like or don't like. Can't find any fualts yet. The support team reached out right away and helped me get it on our product grid page, they looked at our site without asking them to do it and emailed me to let me know they can tweak it even better. Just get it, you won't be let down.

FLUX and STONE
Canada
Over 2 years using the app
May 7, 2021

I have never received better customer service when dealing with an app. The team is wonderful. They walked me through every step of installation, and went above and beyond. Further, coming from a big review app I am definitely impressed with how much I am getting for the price point. Making this switch has been a no-brainer.

Manners&Co.
Canada
Over 2 years using the app
November 23, 2021

Everything has been easy to use from integration to the store from customer use. I currently use the free plan available as we are a new store.

Alien Coffee Bean
United States
Over 2 years using the app
May 24, 2021

Junip is a beautiful app that puts customer experience first and despite our theme being highly customized and not off the shelf whatsoever, the onboarding process has been truly amazing and painless. We switched to Junip from another (larger) review platform and haven't looked back since. So glad we did because the customer / merchant interface is way more aesthetic, customisable, logical and the best thing of all is that the cost of Junip is 1/4 cheaper than what I used to pay!! HIGHLY RECOMMEND

Petite Cosmetics
Australia
Over 2 years using the app
March 11, 2020

This app has positively impacted my business. I have seen sales rise since installing Junip. I love how easy it is to use and would recommend it to other shop owners.

Old Coin Supply
United States
Over 2 years using the app
December 1, 2021

Great app, great support team and very happy with the service so far. We were able to integrate smoothly and start collecting reviews very quickly.

Made By Coopers
United Kingdom
Over 2 years using the app
Edited May 7, 2020

Super detailed app. Stuart provided prompt and excellent support with understanding the app functionality to the very minute detail.

App could use more functionality with manual reminders. But overall best review app out there, 10/10 would recommend.

Bummer
India
Over 2 years using the app