Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.

Edited April 15, 2020

The app is buttery smooth and the support responsive. I experienced zero friction tooling this service. I think this app is just as good as, or better than, other bloated product and store reviews apps such as Yotpo. I highly recommend this app.

Vidlogix
United States
Over 2 years using the app
October 12, 2022

Junip has proven to be a great resource for collecting customer and product reviews. And their service is excellent. When I had an issue, they responded right away. Very happy!

Beautiful Art Prints LLC
United States
About 2 years using the app
October 9, 2022

Easy to use, import reviews from other places, and awesome support. We've been using Junip for over 2 years now through several site refreshes and they've been incredibly helpful in communicating our customers' experiences to those considering purchasing.

Ceylon by Anim Labs
United States
About 2 years using the app
February 27, 2023

I had trouble getting out reviews to display on our new Shopify theme but Marcus on the Live Chat had it sorted in under 5 minutes and showed me how to add them in future myself too. Excellent service, thank you!

Seven Seventeen
United Kingdom
About 2 years using the app
March 9, 2021

Best Shopify app experience I've ever had. From installation, to importing our 3,000+ reviews from Okendo, to customizing the way the reviews displayed on our site, the experience was seamless. Customer support is incredibly responsive, helped me get my reviews up and running in under an hour, and made small CSS tweaks to get things looking perfect. Functionality is the best I have experienced so far, especially the super easy option to group products together and share reviews across items. I've tried the other big apps out there and Yotpo and Okendo pale in comparison.

Elizabeth Suzann Studio
United States
About 2 years using the app
Edited March 6, 2021

This app is really great. It has the PERFECT set of features for us compared to other review apps (and I've tried them all!) Even photo/video reviews on the free plan! The on-site widget is fantastic! and the preview really shows its features. We really like the style of the "write a review" button and also that it uses our branding colours. We also really liked how the counts for each number of stars look like, and of course always using our branding. Anyway, overall super amazing app and special thanks for the dark mode!

Pipa Yarn
Canada
About 2 years using the app
Edited February 27, 2020

The Junip team was incredibly fast and helped me make some modifications to my site - this is a great app!

Nollapelli
United States
About 2 years using the app
November 11, 2021

I literally just integrated this but I already know I am absolutely going to love it. Got a review within 5 minutes

Madly Art
United States
Almost 2 years using the app
Edited September 27, 2023

Edit: still using Junip, it is hands down the best review app.

We have been using Junip for more than 6 months and are delighted with how it has been working for our shop. We switched to Junip from another app we had used for years, and the difference is striking. First, Junip's admin dashboard is incredibly intuitive, uncluttered, and easy to navigate. Second, it's super easy for the customers to leave a review at any point after a purchase (not just after an email prompt). Third, the customer service is absolutely stellar. Most questions we had were easily answered with a search through the help docs. What wasn't found in the docs was resolved by chat. The Junip team is friendly, capable, and super quick to reply via chat. Lastly, the cost is very reasonable. We switched to Junip because we wanted an app that was more user-friendly both for us and our customers, and liked that Junip is a small business with a small team - just like us. We got everything we hoped for and so much more!

Fabula Nebulae LLC
United States
Almost 2 years using the app
July 19, 2021

Intuitive and effective review app. Customer ervice has been incredible, Marcus Cardoso has answered all questions (including some pretty elementary ones) quickly and respectfully. Will be using Junip for a long time.

BoomFoods
United States
Almost 2 years using the app