Reviews (536)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting reviews and user-generated content, which in turn enhances customer engagement and increases sales. They praise its clear pricing, ease of use, and smooth Shopify integration. Features include customizable review widgets and integrations with Google Shopping, Klaviyo, and Gorgias. The user-friendly interface and effective review collection methods are noted, along with exceptional customer support from staff like Malvina, Leah, and Marcus, who provide technical help and strategic advice.

October 20, 2021

Super easy setup, really fair pricing, great support, and all the features we need. What more can you ask for? I really appreciate the deep integration with Postscript and Klaviyo - that's something that other apps don't really offer. It's also well designed (both the admin and customer facing side) and intuitive. Really happy we decided to make the switch!

Zesti
United States
Almost 3 years using the app
October 29, 2021

The app is a little pricey; however, it allows you to customize reviews to your specific brand/business which is neat. Unlike YotPo that charges a shit ton to do the same, Junip allows you to do that for a fraction of the cost.

Pound Cake
United States
Almost 3 years using the app
January 14, 2020

This app has allowed me to add Photos to my reviews and I really love the fact they make it free for the first 500 orders which is very helpful for those who are just starting out!

The support team is also very responsive and extremely helpful!

Até Colas o Pistão
Portugal
Almost 3 years using the app
December 28, 2020

Amazing! Was thinking of ways to get reviews from past customers and offer an incentive to do it. Reviews are king these days for online shopping and its what we have always been lacking. This app does it so effortlessly! Sent out emails to all customers for the past year, gave them a 15% off discount code on their next order if they completed one, and just sat back and watched all these amazing reviews come in! Good info on the analytics page. You can accept or reject what you like or don't like. Can't find any fualts yet. The support team reached out right away and helped me get it on our product grid page, they looked at our site without asking them to do it and emailed me to let me know they can tweak it even better. Just get it, you won't be let down.

FLUX and STONE
Canada
Over 2 years using the app
Edited March 28, 2023

We're happy with the service. We have it integrated with Klaviyo and run our campaigns there. It works great. Whenever we reach out to support, they're quick to respond and have been very helpful.

Art of Play
United States
Over 2 years using the app
July 17, 2023

Very easy and intuitive to use! The support from the Junip team is extremely helpful and fast. Made our migration over from Yotpo seamless.

Aer
United States
Over 2 years using the app
May 7, 2021

I have never received better customer service when dealing with an app. The team is wonderful. They walked me through every step of installation, and went above and beyond. Further, coming from a big review app I am definitely impressed with how much I am getting for the price point. Making this switch has been a no-brainer.

Manners&Co.
Canada
Over 2 years using the app
November 23, 2021

Everything has been easy to use from integration to the store from customer use. I currently use the free plan available as we are a new store.

Alien Coffee Bean
United States
Over 2 years using the app
May 24, 2021

Junip is a beautiful app that puts customer experience first and despite our theme being highly customized and not off the shelf whatsoever, the onboarding process has been truly amazing and painless. We switched to Junip from another (larger) review platform and haven't looked back since. So glad we did because the customer / merchant interface is way more aesthetic, customisable, logical and the best thing of all is that the cost of Junip is 1/4 cheaper than what I used to pay!! HIGHLY RECOMMEND

Petite Cosmetics
Australia
Over 2 years using the app
February 9, 2023

We switched to Junip from Yotpo a year ago and couldn't be happier. The Junip platform is far easier to use and their customer setup/support is 10/10. The reviews are also much better formatted for mobile. Highly recommend!

Robin Golf
United States
Over 2 years using the app