Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.

May 5, 2020

Fantastic app! It was easy to import old reviews from my previous ratings app and the customer service can’t be beat. There are great options and customization available for a very reasonable monthly price. Highly recommend!

Zenimal™
United States
25 days using the app
July 8, 2022

Very good app, with an extremely knowlegeable and helpful team. Super responsive to questions and have gone well above the normal service level you'd normally see in Shopify app developers.

Boho Road Trip
Australia
23 days using the app
February 25, 2022

Excellent Customer Support! After trying Okendo and Stamped.io; I'm very impressed with Junip, especially Onboarding! Keep up the good work...

Becker's Best Shoes
United States
23 days using the app
October 10, 2021

This store helped me pushed my brand to the next level! LOVE YOU JUNIP ! It also provided me the chance to interact with so many people.

TruePotentialUs
United States
23 days using the app
April 21, 2021

Signed up for the app on recommendation from our developer friend. So far it's very easy to use and the customer service is helpful and responsive!

Occo
United States
22 days using the app
December 19, 2021

Junip has been so easy to install and use. Setting the branding on my template was super simple and the campaigns just run themselves. All I have to do is go in and approve and reply to the reviews. I even got my first review with a photo today. So cool.

Pawtle Australia
Australia
22 days using the app
March 23, 2023

Easy to set up and use, great tools available even on a free plan and the support team have been excellent!

The Pigeon Letters
United States
21 days using the app
September 8, 2022

Really good and full-featured app at a good price, especially when looking for more advanced features like syndicating reviews across multiple stores. The onboarding support was excellent and got us up and running quickly.

Vice Reversa
United States
21 days using the app
April 17, 2023

I couldn't wait to leave a review for our review software, and I'm so overjoyed to have reviews on site now! The small team at Junip has been really kind and enthusiastic, ready to jump on a call to help us out at a moment's notice. Malvina, Stuart, and Marcus are the best!

Bellwoods Brewery
Canada
19 days using the app
Edited April 22, 2022

Everything was fine until my physical address was released..now there is no way to remove it. I am not happy.
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**Updated review; after being contacted by Stuart, and troubleshooting alternatives to remove my residential address I am satisfied. Even though my request was unable to be rectified due to legalities, the Junip team has gone above and beyond to assist me and make sure I am please with their app.
I will keep the Junip app on my website for reviews, but will not send any campaigns out until I am able to have my own storefront.

vessels by vvs
United States
19 days using the app