Reviews (514)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration and user-friendly interface. They appreciate the exceptional customer support, especially noting staff members like Malvina, Leah, and Marcus for their responsiveness. The customizable review widgets are favored for their aesthetic appeal and functionality. Merchants also value the app's fair pricing, effective enhancement of customer engagement through increased reviews and user-generated content, and its ability to boost sales. The ease of migration from other platforms and integration with services like Klaviyo and Google Shopping are additional benefits, along with its mobile optimization.

Edited October 10, 2022

Wow. I tested all the popular review apps over the span of a week and spent a total of 20 hours setting them up and customizing them. Junip is miles ahead of them all. From the intuitive and beautifully designed UI, to the feature set, and even the cost. As a user experience designer, working in tech for almost 20 years, I can confidently say the Junip team is full of talented designers (UX and UI), as well as engineers. This app is everything you want and nothing you don't. I 100% recommend it.

Mother Mother
United States
About 1 month using the app
March 30, 2023

Easy and fast to set up with great customer service. My theme was not much customizable and the team of Junip Helped me to add their reviews manually into the theme code. Once again, thanks you guys

Rebire
Canada
About 1 month using the app
February 28, 2022

I have been using Junip for about a month and love it so far. Being able to request reviews from previous customers was super helpful. The interface is super clean and easy to use. Highly recommend!

Wine Wash Co.
United States
About 1 month using the app
January 28, 2020

Head & shoulders better than the others, and I've tried all of them. I feel that review apps have been lacking for quite some time, even though they are vitally important to merchants, like myself, in growing brand recognition and trust. The support was fantastic (like instant!), the forms are amazing & lots of other strong features (with more to come, I'm sure!!). I would definitely recommend that you give Junip a try if you want to make your brand stick in your customers' minds, and you're sick of all of the other junky review apps!

Outdoor Ash
United States
About 1 month using the app
May 17, 2022

This app is super easy to set up and use. Stuart and the Junip team couldn't have been better at doing a demo and answering any questions we had promptly. Highly recommend!

FOR OTHERS
United States
About 1 month using the app
October 19, 2022

We've recently switched from Yotpo to Junip, and our experience has been very good. We had an amazing level of support during onboarding and the team has been very responsive to fixing everything to our needs. I can only recommend their service. 5 stars!

Deux par Deux
Canada
30 days using the app
November 4, 2022

Great product with very awesome post-purchase flow and review generation. Top notch support. Highly recommend!

Chocolat de Kat
Canada
30 days using the app
April 20, 2022

Support is great, so far happy with the product. Thank you Marcus for all of your onboarding help. Great service for a great price

Pepetools
United States
30 days using the app
October 9, 2021

Very useffull, i like to use it and its compatible with all my other plugin. I dont pay anything and it's work well !

Tori
France
30 days using the app
August 18, 2022

Extremely helpful customer service and support team. Transitioned from another big name reviews provider seamlessly. Would recommend.

CHNGE
United States
29 days using the app