Reviews (495)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient management of customer reviews and its ability to boost online engagement and sales. Key features include a user-friendly interface, seamless integration with Shopify, and capabilities to import reviews from other platforms. The app supports customizable review request emails and widgets, and works well with Klaviyo and Google Shopping. Merchants appreciate its lightweight design that ensures quick page loads and a mobile-friendly interface that enhances customer interactions. Exceptional customer support, with staff members like Malvina and Marcus, is frequently praised for being responsive and helpful.

January 20, 2020

Very clear and concise dashboard, easy onboarding. Great App!! Looking forward to checking it out in more detail.

Sleep Plus Drink
United Kingdom
4 minutes using the app
November 24, 2021

Still no French language. Cool apparently it doesn't seem like your priority to make your app accessible to more stores. I've been waiting for more than a month to incorporate their solution on my site because I really like the features it offers but today I see that it still hasn't bothered to include the possibility of translate their widget! So it will be without me, I will see another opinion solution ... Too bad and good luck!

Candyor
France
About 2 hours using the app
Junip Inc. replied November 24, 2021

Hey Kevin - sorry to hear this is how it came across to you!

As we mentioned in support about a month ago when you tried our app, Junip is a really small team & working as hard as possible to create the best reviews experience available - unfortunately translations from English is not yet one of those things. Part of what's attracted you to our tool (as you mentioned you "really like the features") is that we stay focused on what we know we can do extremely well & fight the urge to ship anything "half baked" as so many of our competitors do.

We've never claimed to support French, or any multi-language functionality & are very explicit that Junip is an English language solution at the moment. I'm sorry you felt the need to submit a 1-star based on this, but totally respect your right to do so & again, appreciate your passion for using Junip on your store!

We look forward to the day when we can do translations "right" & will be able to support many more stores like yours in the same way we currently support the English language market :)

Be well & happy holidays!

- Stuart, Founder @ Junip

March 4, 2021

Great design and ease of use. I appreciate the support from Junip. I will continue to use the app for customer reviews

LOMAR
United States
4 minutes using the app
November 27, 2019

The price is right for a small store like myself, while still giving me the power and control I need to match my sites look and feel. The pricing model is very simple to understand, although I can see it getting expensive when I start doing thousands of orders a month.

Make Them Good Things
United States
December 18, 2019

This app is great! I've used a handful of review apps over all my stores that are highly rated on the app store and this one competes with them on features and is a great price.

Quite happy with it and super easy to use and flexible for my needs. This one takes the cake

onlyneedone
Canada
January 10, 2020

Super solid app. Easy to use, great customer service from their team, and just what our business needed to showcase the love from our customers. Finally a reviews app we love.

Stade Clothing
United States
Edited December 13, 2019

Junip was a breeze to set up. Super intuitive and easy to navigate compared to some of the other review apps I tried.

Northern Division
Canada
October 5, 2020

We've been using Junip for a couple months now. We're super happy with how the reviews page can also be used as a gallery for user generated content as well. Easy to use, and the team is great!

Mirasand
Canada
October 15, 2020

Excellent core product, steady stream of updates, and very responsive team. Have previously used multiple review platforms in the past and I am very happy with the results we're seeing with Junip - strongly recommended!

Regimen Lab
Canada
Junip Inc. replied November 2, 2020

Thanks a ton for this feedback - we're gonna do our best to keep the updates coming! Have loved working with Regimen & stoked to see you guys take over the world 🚀

- Stuart, CEO @ Junip

Edited July 7, 2020

By far the fastest loading review app we found. Looks great, easy to use dashboard & awesome docs as well! Never needed to use customer support (everything was super simple), but they still reached out to check in & make sure we were doing well a couple weeks in.

Hoppier
Canada