Reviews (565)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transparent pricing and seamless Shopify integration, which boosts online sales and user-generated content. Key features include review syndication, Klaviyo email flows, and easy CSS customization. The user-friendly interface, reliable performance, and attractive review widget design are also praised. Exceptional customer support is noted for its responsiveness and helpful strategic advice.

November 9, 2024

Junip is without a doubt the best and easiest (and best value) review platform there is.

We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization.

It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.

L'AMARUE
United States
Over 2 years using the app
Edited November 25, 2024

We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.

Malvina was super helpful, jumping on a call and going through our Junip app and integrations to make sure it was working perfectly!!

Thanks again!!!

Bonny
Australia
Over 2 years using the app
December 3, 2024

Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.

She worked with her team to find a solution that fit our needs perfectly, showing a level of customer care that’s becoming increasingly rare these days. Thanks to their flexibility and support, we were able to recover our reviews seamlessly. Leah, you’ve earned our trust and recommendation.

Highly recommend.

Seicha GmbH
Germany
About 2 years using the app
November 5, 2024

A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful.

In particular we like and use:
- Review syndication from our B2C site to our B2B site
- Klaviyo email flows for review requests (including a review event in Klaviyo we can use)
- Product groupings/families for aggregating reviews
- Structured data on reviews like age and skin type for the reviewer
- Easy CSS customization

Overall, really solid and glad I made the switch about 2 years ago.

Bambu Earth
United States
Over 2 years using the app
October 3, 2024

I've been a long-time user of Junip, and I recommend it to every founder who asks. It just works exactly how you would hope it does, and we get more reviews as a result of their sleek review request system. We have used the most expensive options in the space, and we regret not moving to Junip earlier. It is a great value and the team is genuinely enjoyable to work with.

Jambys
United States
Almost 2 years using the app
October 25, 2024

Such a great reviews platform with a solid integration with klaviyo. Boosted our UGC capture rate on review emails by almost 30% with cross device capture.

The Junip team is always very responsive and helpful when building strategies for workflows and helping with selective exports based on products (really hard to get in other providers)

Vessi Canada
Canada
Over 1 year using the app
November 6, 2024

This guys are legit the best. They are quick to respond, and won't stop until the job is done and fixed! I highly recommend.

THENTIC
United States
Almost 4 years using the app
October 9, 2024

This app has boosted our UGC collection a ton, making our product reviews that much more effective. They were also very responsive and helpful when we ran into issues and were able to quickly resolve our problem.

Tread Labs
United States
About 1 year using the app
November 20, 2024

We've had an awesome experience with Junip - not only is the platform great, but the team is incredibly responsive and helpful. Highly recommend!

Snif
United States
About 3 years using the app
November 8, 2024

A few months we migrated over to Junip from our previous provider, and we have been very happy with not only the platform, but the customer service.

Malvina has been a godsend from the beginning. Onboarding was a breeze and any time I have any questions, Junip is great about providing support.

Additionally, we been continuing to increase our reviews anywhere from 100-200 a week, which has been great!

10/10 Would recommend.

Frost Buddy
United States
5 months using the app