Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and affordable, praising its seamless integration with Shopify and its range of features such as QR code review collection and customizable review stars. They appreciate its ability to boost online sales organically and its effective customer outreach. The customer service is highly commended for its responsiveness and expertise. The app's compatibility with platforms like Klaviyo and Google is appreciated, as is the ease of migration from other review platforms. Merchants also value the modern, customizable design, the ability to collect reviews via SMS, and the incentives for reviews through coupons and rewards. The app's integration with Klaviyo for sending review requests is also a plus. It's a lean app that doesn't affect page loading times.

February 23, 2024

Junip is outstanding! Easy installation, excellent templates and design, and top-notch customer service. The team is responsive, professional, and a pleasure to deal with from the introductory meeting through install and follow-up. Wish I had found them sooner. The best review app, A+.

Peridot Pure
United States
About 1 month using the app
January 29, 2024

Junip is the best reviews app available for Shopify stores, period. I've used several others in the past, including Yotpo. Even if priced equally, the hands-on support you'll receive from Stuart, Malvina, and the rest of the Junip team, easily put Junip in a class of their own. When you factor in the savings and ease of use, compared to Yotpo, there isn't even a conversation to be had. Switch to Junip if you haven't already, and thank me later.

Outstanding Foods
United States
About 2 months using the app
February 20, 2024

Great product, unbelievable service with great people. I wouldn't ever switch platforms because of how great this service is.

New Level Golf Co
United States
11 months using the app
February 7, 2024

this has been a great review app for our small online store, I'd recommend, it's easy to use!

Woodard's Farm
United States
6 months using the app
February 23, 2024

Unbelievably smooth onboarding. Huge thanks to Stuart and Malvina - they made the process seamless. Really happy with it, and most importantly it's a fantastic platform for our customers to showcase their thoughts and feelings. Really glad we've made the switch. 5 stars all round!

Only Curls
United Kingdom
16 days using the app
March 18, 2024

My experience with Junip has been easy, transparent and fast! We switched from Okendo to Junip and have been really pleased with the functionality, the customer support, the onboarding and our customers have been sending in more reviews! I would highly recommend Junip!

Bite
United States
6 days using the app
April 22, 2024

Helpful staff, take the time to video call you and explain everything. Thanks to Leah and Malvina!

Charli London
United Kingdom
3 months using the app
April 11, 2024

Friendly customer support. Easy to use app.

Keeps Home
United States
9 months using the app
January 10, 2024

We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor

US Wall Decor
United States
6 months using the app
January 2, 2024

I haven’t had any issues whatsoever, it was easy to set up, my customers have found it easy to use, I like that it sends an automated mail requesting the review (one less thing to worry about), the support too has been great, this might sound minute but I like that I could customise the colour of the stars to match my brand colours, the fact that the reviews are on the home page actually makes a difference for new customers. Thanks Junip

Tega Milton
Nigeria
5 months using the app