Reviews (2,344)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email sign-ups, conversions, and sales through features like Commerce AI for cart upsells, customizable pop-ups, and targeted campaigns based on visitor behavior. They appreciate the seamless Shopify integration, diverse templates, and customization options. The app is noted for its reliability and quick setup. Customer support is praised for being responsive and providing detailed, real-time assistance.

November 21, 2017

awesome app love it great 30 characters lets go

Thealmanac
Canada
About 20 hours using the app
February 15, 2018

Great, but could be easier to set rules

Make2018great
Poland
11 days using the app
November 28, 2018

Nice app to collect email and promotions. I recommend it as it works for me and growing my email list is very important.

Shelly J Luxury
Malaysia
About 20 hours using the app
September 7, 2017

powerful stuff i like it v much. love the instant code generation without requiring custoemrs to check their emails to get the code which may lead to a change of mind. as they say, buying is emotional

Anothersolesg
Singapore
10 days using the app
December 27, 2017

Nice app for improve email list

Klosetco
Spain
9 days using the app
February 20, 2021

Awful user interface - it takes way too much time to customize pop-ups relative to other design interfaces (Canva, Klaviyo, Shopify themes). It gets the job done but is too much of a hassle to set-up. We're switching to a native integration.

Five Seasons
United States
18 days using the app
Justuno replied March 25, 2021

Hi there, sorry you found our UI difficult to navigate. Our design canvas is built to be as easy or as complex as you'd like! For merchants who aren't interested in advanced design, we have a thorough library of pre-built templates to choose from. You can select by use case, marketing holiday, and display type. They also have our best-practice-targeting rules baked in! To learn more about our pre-built templates you can get a step-by-step walkthrough here: https://support.justuno.com/prebuilt-promotions

Edited October 13, 2017

Their billing system sucks.Very Greedy!

Skerlight
United States
17 days using the app
December 2, 2017

Great app, I have tried all the pop-up apps and the design on this one is the best! However, it only works on phone or tablet, not the computer so basically cant use it.

Angstukai
Australia
16 days using the app
December 22, 2017

I would recommend justuno! It is really easy to use and looks professional!

Organic Bust
United States
About 14 hours using the app
November 20, 2023

worst app ever, watch out for illegal charges. support was helpful, but the app in itself, not great.

TLC Sport
United Kingdom
14 days using the app
Justuno replied November 21, 2023

Thanks for your feedback on your experience with Justuno. Your account was registering more website traffic than your plan includes which led to the auto extras. We understand that this was frustrating given the traffic discrepancies between Shopify & your Justuno account. Those charges were refunded yesterday as well as a cancellation of your account to prevent future charges.