Reviews (2,342)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email capture and conversion rates, noting significant growth in their email lists and sales. The managed services are praised for effectively enhancing promotional campaigns and aligning with marketing goals. Features like Commerce AI and targeted visitor segmentation are valued, along with customizable promotions that match brand identity. The app integrates seamlessly with Shopify, offering easy setup and management. Customer support is highlighted for its responsiveness and personalized assistance, including detailed guidance and video demos.

June 4, 2020

Thanks for you help! So helpful and great services. Love all the possibility for our business :) Try an other app before and Justuno Pop are better for our needed.

Medüza.ca
Canada
About 21 hours using the app
May 29, 2018

Justuno has been integral to increasing our opt-in conversions. Keep it up!

Echelonstealth
United States
About 21 hours using the app
November 21, 2017

awesome app love it great 30 characters lets go

Thealmanac
Canada
About 20 hours using the app
November 28, 2018

Nice app to collect email and promotions. I recommend it as it works for me and growing my email list is very important.

Shelly J Luxury
Malaysia
About 20 hours using the app
October 16, 2017

After wasting my time and the customer service live chatters time, we came to the conclusion that this app simply does not work well. It will make your Promos look out of wack and cover things on your website that should not be covered such as your cart icon! Making the whole website look buggy. I brought in some traffic to test and my conversion rate was absolutely destroyed. The customer service rep said that it was because of my Theme, it was the reason for these problems but said he could not recommend another theme because there are too many variables to predict if those themes will have problems as well. So I had no choice but to delete the app and cancel my sub.

Afford My Fashion
United States
About 17 hours using the app
December 22, 2017

I would recommend justuno! It is really easy to use and looks professional!

Organic Bust
United States
About 14 hours using the app
October 12, 2016

This app is Awesome! Very easy to install and well analyzed. Looking forward to great business ahead. I would recommend this app to anyone new to E-commerce

Jode Ian
United States
About 10 hours using the app
June 20, 2018

Great stuff. Somewhat easy to use and finanly a competitor who's getting it right.

Houseofdrip
United States
About 10 hours using the app
March 20, 2021

After installation, the app does not even open and I receive an error message saying "There's been an error. Check back later". Tried to send a message to support, but the chat did not work. Not good first impression.

XBODY UK
United Kingdom
About 8 hours using the app
Justuno replied March 23, 2021

Hi there, sorry you were experiencing an error message after installation. Our support team has reached out to troubleshoot after we successfully tested your account and site in multiple browsers. Looking forward to your reply!

In the meantime if you have any other issues visit https://support.justuno.com/en to create a ticket or browse our help articles.

December 21, 2017

great! standard for most stores :)

Pulpandpress
Canada
About 5 hours using the app