Reviews (2,344)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email sign-ups, conversions, and sales through features like Commerce AI for cart upsells, customizable pop-ups, and targeted campaigns based on visitor behavior. They appreciate the seamless Shopify integration, diverse templates, and customization options. The app is noted for its reliability and quick setup. Customer support is praised for being responsive and providing detailed, real-time assistance.

September 12, 2017

I used less than the 14 day trial. I liked the popups and it was fairly easy to use. However, I did not get any results.

Bgrablestore
United States
7 days using the app
April 6, 2018

I created a simple test popup ("FREE SHIPPING") just to learn how before doing the whole website.

Yuno checked my work and said its OK after I told them that it simple does not work on Safari and Firefox browsers. It works in Chrome. But for a website store there can be no iffy browser challenges!

PLUS Firefox refused to load the site with the message "The owner of www.justuno.com has configured their website improperly." So I told Yuno about this and he argued defensively I must have the wrong version of Firefox (I updated just now and got same message -- WEBSITE CONFIGURED IMPROPERLY! Yet Justuno makes defensive excuses?

Now they want me to video what I'm doing. Ridiculous.

Find another popup app. I give up on this app and the guys behind it. Ridiculous that it does not work with 2 MAJOR BROWSERS, am so glad I found out before its too late!

ThePerfectRide.bike

The Perfect Ride
Canada
6 days using the app
April 21, 2018

Some of my pop ups were not working but overall I still love all it has to offer

Detoxnpurge
United States
3 days using the app
November 17, 2020

App is full off popups, even Im an paid plan I don't have access to support. Minimum of 360€ in year, not good app.

Pretty.fi
Finland
6 days using the app
Justuno replied March 25, 2021

Hi there, thanks for your feedback! For all plans, we have 24/7 support via chat and our ticket submission system which are resolved within 24 hours https://social.justuno.com/support-ticket-submission

Outside of our support channels we have a great Academy full of step-by-step guides on requested use cases. You can view our courses here: https://www.justuno.com/academy/

December 9, 2017

Too complicated, very frustrating1

Berties Northampton
United Kingdom
4 days using the app
July 31, 2017

Great App! No Issues. Was able to create several exit intent campaigns.

Laava
Canada
About 3 hours using the app
February 9, 2018

I hate this program. Your stupid pops block me from trying to deactivate my account. very shady

Churchpie
United States
3 days using the app
September 18, 2016

A great value for money even for free plans

Teaveli
United States
About 2 hours using the app
May 25, 2017

Great app, I use it for my 2 websites without any problems. Easy to install and the design was very clean.

Onebeeper Com
Vietnam
About 2 hours using the app
January 22, 2018

Just not working... Pop up windows not showen at entery to website

Feel Comforts
United States
2 days using the app