Justuno ‑ Email & SMS Pop ups , 2,339 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ease of use and effectiveness in capturing emails and driving conversions. They appreciate its advanced targeting rules and seamless integration with platforms like MailChimp and Klaviyo. The customer service, especially from team members Miranda and Chris, is often praised. The app's managed services and Commerce AI are noted for enhancing promotional campaigns and conversion rates. However, some merchants find the design interface clunky and have issues with tracking conversions. A few reported slow customer service response times and difficulties in cancelling subscriptions. Despite these, many value the fair pricing and its success in reducing cart abandonment rates and increasing revenue.
Refine
-
By rating
Works well with many optimization options.
excellent app but it doesn't work on mobile version for me
Just downloaded it, tried a few things and nothing works!!
after log in they started me for a thanksgiving campaign, perfect, only the coupon code doesnt save! after 40min i gave that up.
Wanted to link my google analytics account, i link it to my account but then i get a pop up where im supposed to select something but there's nothing to select!
... BAD first experience
-Even more, it says it's published yet there is nothing to see and also no preview button
-Come on, even when i wanted to contact the developer i get an error message
Fantastic app, very easy to edit and beautiful design.
Big Flop
I had a very hard time trying to figure out the exit pop up, and when i finally do it doesn't work on mobile !!!
Hi Alpha Tech. We're sorry Justuno's exit offers didn't seem to work for you on mobile. Mobile browsers don't have cursors, and because of that our exit behavior offers unfortunately have slightly different functionality on mobile as they do on desktop. Thankfully for you, we do provide support articles on how to optimize these mobile exit offers using our alternative mobile-browser-friendly triggers including scroll percent, exit using back button, and more.
Can you please check your email for past communications from our support team?
I installed this app and tried to use it but found it very difficult to use. Their templates are hideous and custom designing them was very hard. It also wanted really small photos vs other pop up ad apps. I uninstalled it the same day and have continued to get their emails despite unsubscribing over and over. DO NOT RECOMMEND
Hello and thanks for your feedback.
We are sorry to hear you did not have a great experience with us. We pride ourselves on our support, and would have loved to assist with any issue you may have had with our product. Additionally, I have made sure that you are now unsubscribed from our emails, and wish you best of luck with your store!
Seems like a good app. Still figuring it out
too complicated and it's not a guarantee to get sales under the free plan
They ask for s review upfront. I'll adjust this review after I tried the plugin.
Great app, fully customizable (though sometimes a bit complex)... and for free. ;)