Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 6, 2022

The tool itself is great but comparing to similar tools that offers the same functionalities it is overpriced. but when i comes to the plus service THIS IS A TOTAL WASTE OF MONEY.. I t is a kind of walking you through the tool and teach you how to create stuff. I did no check but I am sure anyone with some experience with the internet will be able to find his way through... the best thing about the PLUS service is the RECAP email they send after a zoom call .. to be honest it is a real detailed email :)

Brands On Sale
Hong Kong SAR
Time spent using app: About 1 month
Justuno replied May 4, 2022

Thank you for your feedback and we're sorry to hear about your experience with Justuno. We aim to provide an enhanced product experience to all users. Justuno’s product team has been working on improving the overall user experience, including a best-in-class design canvas that allows you to build fully responsive designs, advanced onboarding tools, and a sleeker, modern UI. We have many more exciting feature sets being released with our new solution in the next few months. Please contact us if you’d like to get early access to our new solution, and our team will be in touch with you. Thank you for using Justuno.

March 2, 2022

Excellent App. Miranda has been very helpful in increasing conversions and keeping our customers happy. Highly recommend. Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Time spent using app: 11 months
Justuno replied March 2, 2022

Thanks for your feedback and we are glad to learn that Miranda has helped you increase conversions and establish meaningful customer engagements. Justuno has several product improvements and new product features in the pipeline this year. Stay tuned to our website and social media channels for updates. We look forward to growing alongside your business.

February 24, 2022

Miranda Galindo has been absolutely amazing. She is kind, fun to work with, very insightful, and provides a lot of helpful suggestions that produce results. Our original CSM left the company and we, unfortunately, received a new CSM that wasn't very attentive. However, we requested a new CSM and were placed with Miranda - we couldn't be happier with the switch. We love the Justuno platform and learn something new that we can achieve almost every day through JU.

United States
Time spent using app: 9 months
Justuno replied March 3, 2022

Thanks for your feedback; we are glad to hear that Miranda helped you grow your business. At Justuno, we are constantly working to improve our customer success engagements and ensure that we have the best customer service in the industry. Justuno has several product improvements and new product features in the pipeline this year. Stay tuned to our website and social media channels for updates. We look forward to growing alongside your business.

November 18, 2021

This app has completely changed the customer experience on our website. There is always something new to A/B test, implement and optimize within the Just Uno platform! Our Senior Customer Success Strategist, Miranda, has been such a pleasure to work with. She is super knowledgeable and has really helped us so much in building out the strategy + implementation of our campaigns. She is always on top of quickly responding and answering any questions we have. I definitely recommend this brand!

Midland Radio
United States
Time spent using app: 4 months
November 10, 2021

Justuno has been amazing. I work with Miranda and she's been the biggest help. She's troubleshooted issues with our theme and the pop-ups we implemented to make sure everything works as expected. Any bumps along the way have been worked out. They help test all of our pop-ups and go over stats to make recommendations for new pop-ups. It's been great to have them as almost an extension of our team.

Shire City Herbals
United States
Time spent using app: About 1 year
Edited November 6, 2021

The Justuno team is fantastic and this engagement platform really does increase conversions and captures many more email addresses. I highly recommend! Steve Newman, CEO, RockMerch

United States
Time spent using app: Over 3 years
October 13, 2021

JustUno is more than a pop up builder — it's a very sophisticated platform for personalizing customer experiences at important touchpoints. The rulesets can be extremely granular and we've utilized this tool to improve conversions for several initiatives. SJ, our rep, is extremely knowledgeable, curious and helpful. Working with her is a dream because she just "gets it". Together, we've been a/b testing, improving and implementing experiences across the board, and we have been really happy with the results! Highly recommend this tool to any marketer that wants to make informed decisions and deliver results.

United States
Time spent using app: Almost 3 years
Justuno replied October 20, 2021

Thanks so much for your feedback! Glad to hear your Justuno Plus rep, SJ, has shown you the advantage of our advanced rulesets for segmentation. With all the conditions we have to select from you can get as granular as you'd like!

Your investment in A/B testing is one of the best practices any marketer can do with Justuno to truly learn what text, design, or offer (% vs $) works well for the audience. SO glad to hear you're actively testing!

Thank you for being a Justuno Plus customer - we look forward to growing alongside your business 🚀

October 6, 2021

Great product—even better support! We've seen incredible performance with exit popups and upsell offers.

Taos Footwear
United States
Time spent using app: 7 months
Justuno replied October 7, 2021

Thanks so much for your feedback! Our support team is our #1 investment at Justuno and we're proud of the team's dedication to merchant success. Sounds like you're using two of our best-performing use cases: exit and upsell. Being able to get a sale from a would-be lost customer is easier than most merchants think! And upsells are so fun to tweak and tailor based on any combination of the Justuno advanced targeting rules. It seems you've found your winning combo! Thanks so much for being a Justuno customer - we're exciting to keep growing with you 🚀

October 6, 2021

I'm loving having this set up and adding leads everyday on both my Shopify and Wordpress websites. Works great.

Stitched Stories Embroidery
United States
Time spent using app: 4 months
Justuno replied October 7, 2021

Leads every day on Shopify and Wordpress! 👏👏👏 Sounds like you're taking advantage of our ability to live on multiple sites/different platforms and capture first-party data. Nice work! We're excited to grow along with your business and thank you for being a Justuno customer!

September 1, 2021

i love this app. have someone that know what they are doing set it up for you you wont forget it. ............................................

Rocking Furniture
United States
Time spent using app: About 4 years
Justuno replied September 2, 2021

We ❤️ this review! Glad you are finding value in the CRO tools we offer. Even though you had someone else set it up for you: if you ever have a question you can browse our knowledge base here https://support.justuno.com/en and also submit a ticket if you ever need assistance. High fives to whoever assisted you with your Justuno account setup! We look forward to growing alongside your business with you 🚀