Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

December 12, 2022

Quick help from the help chat staff and solved my issue soon. Easy to setup and help is available...

The Neutral Tribe
United Kingdom
4 months using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with KaktusApp! We're glad to hear that our support chat staff was able to quickly help you with your issue and provide a solution. We're also happy to hear that you found our app easy to set up.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Thank you for choosing KaktusApp!

Best regards,
KaktusApp team.

September 30, 2023

PERFECTA APLICACION FUNCIONAL Y FACIL

capellina
Spain
3 months using the app
September 13, 2023

I've tried several preorder apps and this by far has the best UI/UX experience. Very helpful staff and quick at responding. Awesome app! Thanks!

DearElaineco
United States
3 months using the app
September 17, 2023

Support très rapide et l'app fonctionne bien, je recommande !

Amyla Cosmetics
Switzerland
3 months using the app
March 30, 2023

Seems to be a nice app. Just started using but techical support was on top of the set up issues I had. Very pleased.

mapthexperience.com
United States
3 months using the app
Kaktus replied May 15, 2023

Thank you for your feedback on our app! We're glad to hear that you find it nice and that our technical support team was able to assist you with any setup issues you encountered.

If you have any further questions, need assistance, or have any feedback as you continue using our app, please don't hesitate to reach out. We're here to support you and ensure your satisfaction.

Best regards,
KaktusApp team.

May 31, 2023

Vitalii ha resuelto mi problema de una forma muy rápida y efectiva. Muy amable y resolutivo, encantada con la aplicación y el servicio de soporte

Hanalima
Spain
3 months using the app
Kaktus replied July 13, 2023

¡Gracias por tu maravilloso comentario! Nos alegra mucho saber que Vitalii pudo resolver tu problema de manera rápida y efectiva.

También nos complace saber que estás encantado/a con nuestra aplicación. Nos esforzamos por ofrecer una solución efectiva y fácil de usar, y tus palabras nos motivan a seguir mejorando y brindando un servicio de calidad.

Si tienes alguna otra pregunta o necesitas más ayuda, no dudes en contactarnos.

Un cordial saludo,
El equipo de KaktusApp.

September 10, 2023

Very easy to put your hands on, and great customer support.

Regent Coffee
United States
3 months using the app
June 26, 2023

this is an excellent support form Andrian, he helped me very fast and usefull
thanks so much.
you can contact them and you have the support in short time

wabliu
Italy
3 months using the app
Kaktus replied July 13, 2023

Thank you for your kind words! We're glad to hear that Andrian provided you with excellent and fast support.

We greatly appreciate your appreciation and support. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

September 4, 2023

Love it
Can’t believe it is free.

The customer support to set it up is immaculate.

BohriAli.com
India
3 months using the app
January 17, 2023

very helpful n prompt service by Alex. My problem was immedietly rectified. Thank you for your help.

DishaTrivediDesigns
United Kingdom
3 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a positive review of our app and our customer service. We're thrilled to hear that Alex was able to provide you with prompt and helpful service, and that your issue was resolved immediately.

Thank you for choosing KaktusApp, and please don't hesitate to reach out to us if you have any further questions or concerns. We're always here to help.

Best regards,
KaktusApp team