Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

December 21, 2022

Ils ont été à l'écoute et m'ont aidés à résoudre le souci rapidement ! Une très bonne équipe avec un personnel aimable

Cherubin's Palace
Belgium
4 months using the app
Kaktus replied May 11, 2023

Nous sommes ravis d'avoir pu vous aider à résoudre le problème rapidement.

Merci beaucoup pour vos aimables paroles et n'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire.

Cordialement,
L'équipe de KaktusApp

April 18, 2023

Helped me with my re brand and relaunch of product. Worked efficiently and in timely matter. Highly recommend.

Nyuki Hair Products
United States
4 months using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're delighted to hear that our team was able to assist you with your rebranding and product relaunch efficiently and in a timely manner.

We're thrilled to receive your recommendation, and we appreciate your trust in us. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

August 29, 2023

easy to create and linked to shopify.
Support very helful
Nothing more to declare for now. Its super

Pichenettefood
France
4 months using the app
Edited June 21, 2023

Amazing for a free app!
Great to be able to select which products and variants you want to be available for Pre-order.
It wasn't showing up on the site, but that was me not enabling it on the theme side.
I chatted to Andrian on the in-app chat and he was super quick to assist me and also made a custom css change to the widget for me.

Really appreciate this great app!

Born Primitive - Middle East
Kuwait
4 months using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're glad that you appreciate the ability to select specific products and variants for pre-order. Offering flexibility and customization options is important to us, and we're pleased that it aligns with your needs.

We're glad that Andrian was able to assist you promptly and make the necessary CSS change to the widget for you.

Thank you for your kind words and appreciation. If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

September 18, 2023

I had issues intergrating the pre-order app but Vitalii as so patient and helped me get it correctly installed! It works seamlessly and I love its features.

Chique by Patrice
United States
4 months using the app
April 11, 2023

Working great! Customer service was very quick with setting it up and we are already getting preorders.

Warehouse 23 by Steve Jackson Games
United States
4 months using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that our app is working great for you and that our customer service team was quick in setting it up for you.

It's fantastic to know that you're already receiving preorders. This is a great indication that our app works for your business.

If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.

Thank you for choosing our app and for your support. We value you as our customer and appreciate your trust in us.

Best regards,
KaktusApp team.

February 15, 2023

Davvero un app utile e intuitiva. molto facile da utilizzare e inserire nello shop online.

LA raccomando

Sarangelini
Italy
4 months using the app
Kaktus replied May 12, 2023

Grazie per aver lasciato una recensione positiva sul nostro servizio. Siamo felici di sapere che la nostra app sia stata utile ed intuitiva, facile da utilizzare e inserire nel tuo negozio online.

Grazie per la raccomandazione e ti preghiamo di contattarci se hai ulteriori domande o richieste.

Cordiali saluti,
Il team di KaktusApp.

Edited March 17, 2023

It is pretty awesome if you do not have many products in inventory. It is super easy to use, and customer service is ready to help a lot.

Plumas Concept Design
Switzerland
4 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive feedback with us. We are pleased to hear that you found our app awesome and easy to use. We designed our app to be simple and efficient for all types of businesses, and it's great to know that it's meeting your needs.

We are also glad to hear that our customer service team was able to assist you. Please do not hesitate to reach out to us if you have any further questions or require any assistance. We are always here to help.

Best regards,
KaktusApp team.

August 21, 2023

Pretty straightforward and easy to use + the support team are amazing too! Would recommend for sure.

UNYFORME DESIGN
United Kingdom
4 months using the app
March 7, 2023

The service was pretty fast and helpful with this issues I had installing. I would recommend this platform.

Just So Flawless
United States
4 months using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your feedback with us. We are thrilled to hear that our service was fast and helpful in resolving the installation issues you experienced. Your recommendation means a lot to us and we appreciate your trust in our app.

Please do not hesitate to contact us if you encounter any further issues or if you have any questions about our services. We are always here to assist you.

Best regards,
KaktusApp team.