Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

November 24, 2022

Nice App and not difficult to use and great customer service, I contact them with an issue I was facing by my end and Alex was really nice to help me out.

Seleto Brasil
Brazil
4 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that you found it easy to use and that our customer service team was able to assist you with the issue you faced.

If you ever have any other questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Best regards,
KaktusApp team.

September 15, 2023

AMAZING CUSTOMER SUPPORT

Gobi Heat
United States
4 months using the app
July 12, 2023

"I'm extremely satisfied with your sales application. It's efficient, user-friendly, and has greatly improved my sales process. Kudos to your team!

Zys Shop
Peru
4 months using the app
Kaktus replied July 21, 2023

Thank you for your glowing feedback! We're absolutely thrilled to hear that you are extremely satisfied with our application. Knowing that it's efficient, user-friendly, and has significantly improved your sales process means a lot to us.

If you have any further feedback or suggestions, we'd love to hear them as we are always looking for ways to enhance our app.

Best regards,
KaktusApp team.

February 21, 2023

Was having trouble setting up the app but the support helped me fast and was able to resolve my problem. Also a great app to put your products for pre order.

Nicotinefein
United States
4 months using the app
Kaktus replied May 12, 2023

Thank you for taking the time to write a positive review about our app and customer support team. We're happy to hear that our team was able to quickly assist you in resolving any issues you were having with setting up the app.

If you have any other questions or need further assistance, please don't hesitate to reach out to us again. Thank you for using KaktusApp!

Best regards,
KaktusApp Team

October 10, 2023

Awesome at customer-support, asked for help and got it right away.
Thumbs UP

Kortkjelleren.no
Norway
4 months using the app
October 16, 2023

Great app, perfectly working, very easy to install. Very easy instructions. Top!

The Secret Sanctum
United Kingdom
4 months using the app
August 31, 2023

Amazing, quick, and prompt customer service. Really helped me when I was in a jam today and had to go live for my website!! Amazing service

Frost Training Club
United States
4 months using the app
March 15, 2023

todo excelente! muy facil de usar y la atencion al cliente es buena. Mi experencia hasta ahora ha sido muy buena. Recomiendo

The Soul Mat
Costa Rica
4 months using the app
Kaktus replied May 12, 2023

¡Gracias por compartir su opinión con nosotros! Nos complace saber que ha tenido una experiencia excelente con nuestro servicio, que ha encontrado nuestro producto fácil de usar y que nuestra atención al cliente ha sido buena.

Agradecemos su recomendación y confianza en nuestros servicios. Por favor, no dude en ponerse en contacto con nosotros si tiene alguna pregunta o si necesita ayuda adicional. Siempre estamos aquí para ayudarle.

Atentamente,
El equipo de KaktusApp.

September 21, 2023

Customer support was quick and effective.

LAYR
United States
4 months using the app
December 21, 2022

Ils ont été à l'écoute et m'ont aidés à résoudre le souci rapidement ! Une très bonne équipe avec un personnel aimable

Cherubin's Palace
Belgium
4 months using the app
Kaktus replied May 11, 2023

Nous sommes ravis d'avoir pu vous aider à résoudre le problème rapidement.

Merci beaucoup pour vos aimables paroles et n'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire.

Cordialement,
L'équipe de KaktusApp