Reviews (580)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.

July 25, 2023

A very user-friendly app that encountered some problems during use and received great help. It is highly recommended!

FairTools
New Zealand
5 months using the app
July 5, 2023

This app is very easy to set up and the customer service is very good. With the help from the support team, i only used 5 mins to finish the pre-order setting. Highly recommend this app!!!

My Noona
Hong Kong SAR
5 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you found our app very easy to set up and that our customer service was very good.

We greatly appreciate your recommendation of our app. Your satisfaction is important to us, and we're here to assist you whenever you need it.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

August 23, 2023

Very responsive support. Initial setup was a little confusing, but the support was great. Got everything done and setup via chat in less than 10 minutes!

Cleveland Museum of Art
United States
4 months using the app
September 15, 2023

AMAZING CUSTOMER SUPPORT

Gobi Heat
United States
4 months using the app
November 24, 2022

Nice App and not difficult to use and great customer service, I contact them with an issue I was facing by my end and Alex was really nice to help me out.

Seleto Brasil
Brazil
4 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that you found it easy to use and that our customer service team was able to assist you with the issue you faced.

If you ever have any other questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Best regards,
KaktusApp team.

October 16, 2023

Great app, perfectly working, very easy to install. Very easy instructions. Top!

The Secret Sanctum
United Kingdom
4 months using the app
October 10, 2023

Awesome at customer-support, asked for help and got it right away.
Thumbs UP

Kortkjelleren.no
Norway
4 months using the app
July 12, 2023

"I'm extremely satisfied with your sales application. It's efficient, user-friendly, and has greatly improved my sales process. Kudos to your team!

Zys Shop
Peru
4 months using the app
Kaktus replied July 21, 2023

Thank you for your glowing feedback! We're absolutely thrilled to hear that you are extremely satisfied with our application. Knowing that it's efficient, user-friendly, and has significantly improved your sales process means a lot to us.

If you have any further feedback or suggestions, we'd love to hear them as we are always looking for ways to enhance our app.

Best regards,
KaktusApp team.

February 21, 2023

Was having trouble setting up the app but the support helped me fast and was able to resolve my problem. Also a great app to put your products for pre order.

Nicotinefein
United States
4 months using the app
Kaktus replied May 12, 2023

Thank you for taking the time to write a positive review about our app and customer support team. We're happy to hear that our team was able to quickly assist you in resolving any issues you were having with setting up the app.

If you have any other questions or need further assistance, please don't hesitate to reach out to us again. Thank you for using KaktusApp!

Best regards,
KaktusApp Team

August 31, 2023

Amazing, quick, and prompt customer service. Really helped me when I was in a jam today and had to go live for my website!! Amazing service

Frost Training Club
United States
4 months using the app