Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

September 5, 2023

Just what I was looking for! So easy to set up which alleviates so much stress!

Little Babybox
United Kingdom
2 months using the app
September 7, 2023

Wonderful customer service that helped us fix a small issue quickly. This app was easy to use and we were able to create a pre-order for some of our seasonal and holiday products. Highly recommend!

ENLIGHTEN CANDLES
United States
2 months using the app
July 31, 2023

操作がわからなくてチャットで問い合わせをしましたが、丁寧に教えてくれ解決することができました。ただ、日本語での対応でない為、翻訳しながら操作したので少し時間はかかりました。日本語で対応いただけるともっとスムーズではあると感じましたが、画面コピーをしてチェックするところを教えてくれたりして、親切でした。

ブロードウォッチ公式ストア
Japan
2 months using the app
April 26, 2023

App with basic functions allows to easily set up pre-order offers. Whatever is not self-explaining will be solved quickly by the excellent support. Highly recommended.

Reader's Digest
Germany
2 months using the app
Kaktus replied May 16, 2023

Thank you for your wonderful feedback! We're thrilled to hear that our app with its basic functions has made it easy for you to set up pre-order offers. We've designed it to be user-friendly and intuitive, allowing you to create offers seamlessly.

We're delighted to know that our support team has been able to quickly address any questions or concerns you may have had. If you ever need further assistance or have any more questions, please feel free to reach out. Thank you for recommending our app!

Best regards,
KaktusApp team.

March 28, 2023

This app is easy to use and works great! I had a question about something I was messing up on my end and the customer service responded fast through the chat and solved my issue right away.

Curly Q Ray’s Boutique
United States
2 months using the app
Kaktus replied May 15, 2023

Thank you for your feedback on our app! We're thrilled to hear that you find it easy to use and that it works great for you. We've put a lot of effort into making it user-friendly and functional, so it's fantastic to know that it's meeting your expectations.

We're also delighted to hear that our customer service was able to assist you promptly through the chat and resolve your issue right away.

If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

June 29, 2023

Above and beyond! Andrian was amazing with helping me out when I was having difficulties navigating and even with the CSS of my site!

GeeknBoujique
United States
2 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that Andrian provided you with above and beyond assistance and went the extra mile to help you with navigating the app and even with the CSS of your site.

We greatly appreciate your kind words about Andrian's amazing support. If you have any further questions or need any additional help, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 25, 2023

This is a Free and useful application. They have a nice support and they reply really fast. Thanks!!

DOWN UNDER
Spain
2 months using the app
Edited March 27, 2023

Thank you to Andrian for going above and beyond to sort out a minor issue. Great free app and is exactly what I needed for my pre-orders.

Tivali
South Africa
2 months using the app
Kaktus replied May 15, 2023

Thank you for your kind words and feedback regarding our app and the exceptional support provided by Andrian.

We're glad that our app is meeting your needs for pre-orders, and we appreciate you choosing our app for this purpose.

If you have any further questions, need assistance, or have any additional feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

August 30, 2023

Awarding an exceptional rating of 5 stars, I can't help but express my admiration for the incredible Kaktus app. Its functionality, performance, and user experience are truly remarkable.

Experience CBD
United States
2 months using the app
February 28, 2023

Great customer service. Vitalii is the best customer service ever, he did everything + more. That is the service that you will recive.
Thank you so much.

My Store
Norway
2 months using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your positive experience with our customer service, and for giving a special shoutout to Vitalii! We are thrilled to hear that he provided you with excellent service and went above and beyond to help you.

Thank you for choosing KaktusApp. We appreciate your business and look forward to continuing to serve you in the future.

Best regards,
KaktusApp team