Reviews (580)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.

August 21, 2023

I have tried two other apps and this is the only one that I could customize to my liking. It's a solid and not finicky like other free options.

AstroTribes
United States
About 2 months using the app
May 29, 2023

Great customer service! They reply within seconds and took me a few mins to solve my problem. Easy to set up! Does the job!

SOVOS Aromatherapy | A Therapist Close to You
Hong Kong SAR
About 2 months using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service.

We appreciate your kind words about the ease of setup and our app doing the job effectively. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

November 14, 2023

Excellent customer service. It gets so exhausting that some apps dont have a standby representative to help you with some edits. 10/10 recommend. I love having a live chat open when im working on a new app. Liubava went above and beyond to give me exactly what i wanted. Thank you so much!

Hayaniq
United States
About 2 months using the app
May 8, 2023

It was pretty easy to setup. Just make sure to create your shopify listing first before using this! The live support was a big help as well. Shout out to Liubava for fast and easy assist! :D

Paper Cola
United States
About 2 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that the setup process was pretty easy for you.

We're also thrilled that our live support, especially Liubava, provided fast and easy assistance. If you have any further questions or need any more assistance, please don't hesitate to reach out.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

Edited May 7, 2023

it was amazing! had a few issues but the rep did everything for me. My pre order is now perfect....

AUDE
United States
About 2 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that your experience with our app was amazing and that our representative was able to assist you effectively.

If you have any further questions or need any more assistance, please don't hesitate to reach out.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

July 3, 2023

The team were very helpful, quick to respond and the app was very easy to use. You can customise easily

Obras de Arte
United Kingdom
About 2 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're delighted to hear that our team was very helpful and quick to respond to your needs.

We're also pleased to hear that you found our app very easy to use and that the customization options were easily accessible. Offering a user-friendly experience and flexibility in customization are priorities for us, and we're glad that we delivered on those fronts.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

September 27, 2023

So far so good the support is great and I am able to contact and get a reply quite quickly

THE ICE AVENUE
United Kingdom
About 2 months using the app
October 2, 2023

Great

muelaexcl
United States
About 2 months using the app
August 23, 2023

Great functionality and customer support. Lots of customizations available as well. Thanks for the assistance!

Saddlehill Cellars
United States
About 2 months using the app
January 20, 2023

Nothing but good experiences so far on free version. Excellent help from support and easy to navigate. Thanks Andrian, for the help. He even helped me modify the button to match with store theme. 10/10

Powerful.ie
Ireland
About 2 months using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that Andrian was able to help you modify the button to match your store's theme.

Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.

Best regards,
KaktusApp team.