Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

August 30, 2023

Awarding an exceptional rating of 5 stars, I can't help but express my admiration for the incredible Kaktus app. Its functionality, performance, and user experience are truly remarkable.

Experience CBD
United States
2 months using the app
February 28, 2023

Great customer service. Vitalii is the best customer service ever, he did everything + more. That is the service that you will recive.
Thank you so much.

My Store
Norway
2 months using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your positive experience with our customer service, and for giving a special shoutout to Vitalii! We are thrilled to hear that he provided you with excellent service and went above and beyond to help you.

Thank you for choosing KaktusApp. We appreciate your business and look forward to continuing to serve you in the future.

Best regards,
KaktusApp team

January 13, 2023

very good app for shopify pre orders. The main strength is that is completely free, and it contains lots of features.

Foxer
Italy
2 months using the app
Kaktus replied May 11, 2023

Thank you for leaving a positive review of our app! We're happy to hear that you find our app very good for Shopify pre-orders, and that you appreciate the fact that it's free.

Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!

Best regards,
KaktusApp team

July 4, 2023

Although it is free, it has a very good service, fast reply, and enthusiastic guidance. The program is also very good, easy to operate, and easily meets my needs.

Ai-tenitas
China
2 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you're pleased with our app and the level of service we provide, despite it being free.

We're also glad to hear that our program is meeting your needs and that it's easy to operate. We strive to create a user-friendly experience and offer features that are useful and intuitive.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

August 24, 2023

It has a lot of helpful features and they even helped me configure it in a matter of minutes. Great product and great service.

Oblack Caps
Spain
About 2 months using the app
August 18, 2023

While installing it, I had multiple bugs and the support team easily fix it in a couple of minutes. Very recommended.

Florier
Spain
About 2 months using the app
August 21, 2023

I have tried two other apps and this is the only one that I could customize to my liking. It's a solid and not finicky like other free options.

AstroTribes
United States
About 2 months using the app
May 29, 2023

Great customer service! They reply within seconds and took me a few mins to solve my problem. Easy to set up! Does the job!

SOVOS Aromatherapy | A Therapist Close to You
Hong Kong SAR
About 2 months using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service.

We appreciate your kind words about the ease of setup and our app doing the job effectively. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

May 8, 2023

It was pretty easy to setup. Just make sure to create your shopify listing first before using this! The live support was a big help as well. Shout out to Liubava for fast and easy assist! :D

Paper Cola
United States
About 2 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that the setup process was pretty easy for you.

We're also thrilled that our live support, especially Liubava, provided fast and easy assistance. If you have any further questions or need any more assistance, please don't hesitate to reach out.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

Edited May 7, 2023

it was amazing! had a few issues but the rep did everything for me. My pre order is now perfect....

AUDE
United States
About 2 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that your experience with our app was amazing and that our representative was able to assist you effectively.

If you have any further questions or need any more assistance, please don't hesitate to reach out.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.