Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

August 1, 2022

It was incredibly simple to install and utilize the program. Excellent for new users who require a pre-order application that simply works. An outstanding customer care team that provides prompt and accurate responses. Definitely a recommendation.

Kitchen Vice
United States
About 1 month using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our application. We're thrilled to hear that you found our app simple to install and use, and that our app met your needs with ease.

We're glad to know that our customer support team was able to provide you with prompt and accurate responses, and that you would recommend our app to others.

Thank you for choosing KaktusApp and please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

August 6, 2023

Had an issue with the app not working as advertised but Liubava fixed it. Very professional and courteous. Highly recommend this app. Two thumbs up!

MPM Hobbies
United States
About 1 month using the app
April 21, 2023

Customer service was quick andresolved the issue I was having. Thank you for taking care of the inquiry.

DistantXtremes
United States
About 1 month using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that our customer service was quick and efficient in resolving the issue you were experiencing. Providing prompt and effective assistance is one of our top priorities, and we're pleased that we were able to take care of your inquiry.

If you have any other questions or need further assistance in the future, please feel free to reach out to us. We're here to help!

Best regards,
KaktusApp team.

November 2, 2022

Nach einem kurzen Problem war der Support gleich zur Hilfe und hat sich ihm angekommen. Unkomplizierte App mit allem, was man für eine schnelle Vorbestellmöglichkeit benötigt.

Power Sprotte
Germany
About 1 month using the app
Kaktus replied May 11, 2023

Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass unser Support-Team Ihnen schnell und unkompliziert helfen konnte, nachdem Sie auf ein Problem gestoßen sind.

Wir bedanken uns für Ihre Unterstützung und stehen Ihnen jederzeit zur Verfügung, falls Sie Fragen haben oder weitere Unterstützung benötigen.

Beste Grüße,
KaktusApp-Team.

June 14, 2023

great free app to use in our store! highly recommend this if youre looking to only add specific products under the pre-order section

Oasis Date Gardens®
United States
About 1 month using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're thrilled to hear that you find our app great and that it serves your needs in adding specific products under the pre-order section.

We greatly appreciate your recommendation. We're grateful for your support and trust in our app.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

September 19, 2023

Super easy to use and all the apps are exactly what I need for my site!

Grace and Glamour SK
Canada
About 1 month using the app
June 17, 2023

¡Una app muy fácil de usar e intuitiva!. La recomendamos ya que puede cubrir tus necesidades sobre este aspecto. Servicio al cliente de 10!

Mr.Waldron
Spain
About 1 month using the app
Kaktus replied July 13, 2023

¡Gracias por su excelente comentario! Nos alegra saber que encuentra nuestra aplicación muy fácil de usar e intuitiva.

Apreciamos mucho su recomendación. Las recomendaciones son extremadamente valiosas para nosotros, y estamos agradecidos por su apoyo y confianza en nuestra aplicación.

También agradecemos sus amables palabras sobre nuestro servicio al cliente. Si tiene alguna otra pregunta o necesita asistencia adicional, no dude en comunicarse con nosotros.

¡Gracias por elegir nuestra aplicación y por su apoyo!

Saludos cordiales,
El equipo de KaktusApp.

March 21, 2023

I would definetly reccomend the kaktus suite of apps to anyone using shopify, great stuff, i use a lot of them!

ironicfreedom
Denmark
About 1 month using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find our suite of apps useful for your store, and that you're using a lot of them.

We appreciate your recommendation and your trust in our apps. Please do not hesitate to reach out to us if you have any further questions or require any assistance.

Thank you again for your support and positive feedback.

Best regards,
KaktusApp team.

July 28, 2022

I downloaded a few pre-order apps before this one, but wasn't happy until i used Kaktus. I like that it lets you select individual product variants. It's easy to use and does exactly what i need it to. Customer support is also great.

Green My Space
Australia
About 1 month using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app. We're thrilled to hear that you found our app easy to use, and that our app's ability to let you select individual product variants met your needs.

We're glad to know that you're satisfied with our app's performance. It's great to hear that our customer support team was also able to provide you with excellent service.

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

September 24, 2023

great support!

Luby Bikini
United States
About 1 month using the app