Reviews (580)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.

March 21, 2023

I would definetly reccomend the kaktus suite of apps to anyone using shopify, great stuff, i use a lot of them!

ironicfreedom
Denmark
About 1 month using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find our suite of apps useful for your store, and that you're using a lot of them.

We appreciate your recommendation and your trust in our apps. Please do not hesitate to reach out to us if you have any further questions or require any assistance.

Thank you again for your support and positive feedback.

Best regards,
KaktusApp team.

July 28, 2022

I downloaded a few pre-order apps before this one, but wasn't happy until i used Kaktus. I like that it lets you select individual product variants. It's easy to use and does exactly what i need it to. Customer support is also great.

Green My Space
Australia
About 1 month using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app. We're thrilled to hear that you found our app easy to use, and that our app's ability to let you select individual product variants met your needs.

We're glad to know that you're satisfied with our app's performance. It's great to hear that our customer support team was also able to provide you with excellent service.

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

September 24, 2023

great support!

Luby Bikini
United States
About 1 month using the app
August 14, 2023

Easy to use and helpful customer service available in the early morning. I had trouble at first but Alex explained that once you set up the app, you have to go into the settings and sync the products for it to update on your website. Plus I was able to change it from saying pre-order to say back-order.

DMHTOY
China
About 1 month using the app
September 5, 2023

amazing, works seamlessly and its free.

nuutea
United Kingdom
About 1 month using the app
September 14, 2023

Great, quick, and efficient service.

dfhcocktails
United States
About 1 month using the app
February 3, 2023

Great customer service and answers questions quickly!
If you need to set up pre-orders, this is your place!

Jhomé Apparel
United States
About 1 month using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and customer service! We are thrilled to hear that you found our team to be great and responsive in answering your questions quickly.

Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future.

Best regards,
KaktusApp team

April 26, 2023

Very recommend app. This is very helpful for our store on shopify where we have introduced the pre-order method. 5 stars also to service center in chat.

Le Blu
Italy
About 1 month using the app
Kaktus replied May 16, 2023

Thank you so much for recommending our app! We're delighted to hear that it has been very helpful for your store. We designed our app to provide seamless pre-order functionality, and we're glad it's meeting your needs.

We're also thrilled to receive your 5-star rating for our service center in the chat. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.

Thank you again for your kind words and support!

Best regards,
KaktusApp team.

March 24, 2023

So far the Shopify app works great and customer service has been fast to respond to all of my inquiries.

Kosplayit
United States
About 1 month using the app
Kaktus replied May 15, 2023

Thank you for your feedback regarding our app. We're thrilled to hear that it's been working great for you so far. Our team has worked hard to develop a reliable and efficient app, and we're glad that it's meeting your expectations.

We're also delighted to hear that our customer service has been responsive and quick in addressing your inquiries.

If you have any further questions or need any assistance in the future, please feel free to reach out to us.

Best regards,
KaktusApp team.

April 21, 2023

Le servie client est actif et rapide. Je suis content de l'application. Merci d'avoir créé cette application!

Dylane Dav
France
About 1 month using the app
Kaktus replied May 16, 2023

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre service client est actif et rapide, et que vous êtes satisfait de notre application.

Nous sommes reconnaissants de votre soutien et de votre confiance en notre application. Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

Meilleures salutations,
L'équipe de KaktusApp.