Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

September 1, 2023

Support is very responsive and helpful!

ArtistrybyAltenew
United States
About 2 months using the app
August 1, 2023

greta app would defo us e again loved how easy it was to learn, will be using in future to handle my orders

SELFMADE
United Kingdom
About 2 months using the app
August 5, 2023

So far so good, the process for making items able to be pre-ordered is smooth and gives you a easy simple instructions to follow to customize your design. I will update and add another review after a week.

Staged Cayman
Cayman Islands
About 1 month using the app
May 25, 2023

customer service was super fast and super helpful in getting my issue resolved! recommend their service and their app.

Redemption Clothing Company
United States
About 1 month using the app
Kaktus replied May 26, 2023

Thank you for your fantastic feedback! We're thrilled to hear that our customer service team was super fast and super helpful in resolving your issue.

We greatly appreciate your recommendation of both our customer service and our app. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
KaktusApp team.

August 1, 2022

It was incredibly simple to install and utilize the program. Excellent for new users who require a pre-order application that simply works. An outstanding customer care team that provides prompt and accurate responses. Definitely a recommendation.

Kitchen Vice
United States
About 1 month using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our application. We're thrilled to hear that you found our app simple to install and use, and that our app met your needs with ease.

We're glad to know that our customer support team was able to provide you with prompt and accurate responses, and that you would recommend our app to others.

Thank you for choosing KaktusApp and please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

August 6, 2023

Had an issue with the app not working as advertised but Liubava fixed it. Very professional and courteous. Highly recommend this app. Two thumbs up!

MPM Hobbies
United States
About 1 month using the app
April 21, 2023

Customer service was quick andresolved the issue I was having. Thank you for taking care of the inquiry.

DistantXtremes
United States
About 1 month using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that our customer service was quick and efficient in resolving the issue you were experiencing. Providing prompt and effective assistance is one of our top priorities, and we're pleased that we were able to take care of your inquiry.

If you have any other questions or need further assistance in the future, please feel free to reach out to us. We're here to help!

Best regards,
KaktusApp team.

November 2, 2022

Nach einem kurzen Problem war der Support gleich zur Hilfe und hat sich ihm angekommen. Unkomplizierte App mit allem, was man für eine schnelle Vorbestellmöglichkeit benötigt.

Power Sprotte
Germany
About 1 month using the app
Kaktus replied May 11, 2023

Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass unser Support-Team Ihnen schnell und unkompliziert helfen konnte, nachdem Sie auf ein Problem gestoßen sind.

Wir bedanken uns für Ihre Unterstützung und stehen Ihnen jederzeit zur Verfügung, falls Sie Fragen haben oder weitere Unterstützung benötigen.

Beste Grüße,
KaktusApp-Team.

June 14, 2023

great free app to use in our store! highly recommend this if youre looking to only add specific products under the pre-order section

Oasis Date Gardens®
United States
About 1 month using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're thrilled to hear that you find our app great and that it serves your needs in adding specific products under the pre-order section.

We greatly appreciate your recommendation. We're grateful for your support and trust in our app.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

September 19, 2023

Super easy to use and all the apps are exactly what I need for my site!

Grace and Glamour SK
Canada
About 1 month using the app