Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
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Great Service
User-friendly interface. Step by step instructions which help you set-up your pre-sale option smooth as a butter. The custom option helps you to go through differesnt designs, you can choose from one.
Thank you for your positive feedback! We are delighted to hear that you found our interface user-friendly and that our step-by-step instructions helped you set up your pre-sale option smoothly.
At KaktusApp, we strive to provide our customers with the best experience possible and we're thrilled to hear that we were able to meet your expectations.
Best regards,
KaktusApp team
At the moment the app works well. They helped me install it. The attention has been very good, thank you!
Quick and helpful customer service. Submitted a ticket and they fixed the error right away. Love that my customers can pre-order now.
Thank you for taking the time to share your positive experience with our app and support team! We are thrilled to hear that you found our customer service to be quick and helpful in fixing the error you encountered.
Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.
Best regards,
KaktusApp team.
Amazing customer service, i had a query and it was solved very fast. The app is extremely simple to use too.
Thank you for your kind words! We're delighted to hear that you had an amazing experience with our customer service and that your query was resolved quickly.
We're also glad to know that you find our app extremely simple to use.
If you have any more questions or need further assistance, please feel free to reach out. We're here to support you and ensure you have a fantastic experience with our app.
Best regards,
KaktusApp team.
It was actually pretty easy to set up. I was confused at first but then it became pretty intuitive.
I had a hiccup in gettting the widget to finally activate but even at 6:30EST there was a customer service rep in the chat ready to help me.
Liubava went to work, fixed the problem and it popped right up! I'm hoping for great things now! :)
So far so good, had it for a week an we are already getting pre-orders. Support is fantastic!
Customer service 100/10! Sorted my issues straight away!!! :)
Great customer support, fixed my problem within a few minutes.
Really pleased with this app, I needed some support in setting it up, the customer support fast & efficient.