Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
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Their workers are very helpful people
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Thank you for your kind feedback! We're thrilled to hear that our team members have been helpful to you. Providing exceptional customer service is a top priority for us, and we're glad that our team members were able to assist you effectively.
If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.
So easy to install and their team is so helpful every step along the way. Liubava is amazing and is the person who helped me, which became a super easy and quick fix.
wonderful support and super easy to personalise our site. great step by step process and you are able to duplicate your 1st step up for another product making it super fast to create pre orders on multiple products. highly recommend this app.
love it! Chat support is best.
this is helpful for me since my website did not come with a pre order feature. It is nice there is customer support as well.
Thank you for your positive feedback on KaktusApp. We're glad to hear that our app has been helpful in adding a pre-order feature to your website, and that our customer support team was able to assist you with any questions or issues you had.
If you have any further questions or need any assistance, please don't hesitate to contact us.
Best regards,
KaktusApp team.
User-friendly interface. Step by step instructions which help you set-up your pre-sale option smooth as a butter. The custom option helps you to go through differesnt designs, you can choose from one.
Thank you for your positive feedback! We are delighted to hear that you found our interface user-friendly and that our step-by-step instructions helped you set up your pre-sale option smoothly.
At KaktusApp, we strive to provide our customers with the best experience possible and we're thrilled to hear that we were able to meet your expectations.
Best regards,
KaktusApp team
Quick and helpful customer service. Submitted a ticket and they fixed the error right away. Love that my customers can pre-order now.
Thank you for taking the time to share your positive experience with our app and support team! We are thrilled to hear that you found our customer service to be quick and helpful in fixing the error you encountered.
Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.
Best regards,
KaktusApp team.
Amazing customer service, i had a query and it was solved very fast. The app is extremely simple to use too.
Thank you for your kind words! We're delighted to hear that you had an amazing experience with our customer service and that your query was resolved quickly.
We're also glad to know that you find our app extremely simple to use.
If you have any more questions or need further assistance, please feel free to reach out. We're here to support you and ensure you have a fantastic experience with our app.
Best regards,
KaktusApp team.
It was actually pretty easy to set up. I was confused at first but then it became pretty intuitive.
I had a hiccup in gettting the widget to finally activate but even at 6:30EST there was a customer service rep in the chat ready to help me.
Liubava went to work, fixed the problem and it popped right up! I'm hoping for great things now! :)
Customer service 100/10! Sorted my issues straight away!!! :)