Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

Edited March 14, 2024

This App refunds payments without my telling you, its terrible avoid at all costs

Aevitas UK
United Kingdom
About 1 year using the app
Kaktus replied May 11, 2023

Thank you for your kind words and positive feedback! We're thrilled to hear that you're enjoying our app and that our support team, especially Andrian, was able to provide you with excellent assistance.

Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback.

Best regards,
KaktusApp team

August 8, 2023

great team to help with the set-up! good app, i recommend. thank you for this free application and your quick help

Onbulle
France
14 days using the app
Edited June 26, 2023

great customer service and a useful app! Needed help getting the app setup and the kind customer service lady helped me throughout the way.

wellness hut
Canada
14 days using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you had a great experience with our customer service and that our app has been useful to you.

We greatly appreciate your kind words about our customer service representative. Delivering helpful assistance and guiding you through the setup process is important to us, and we're glad that we were able to provide the support you needed. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

October 3, 2023

Great!

KeySpinna
Australia
14 days using the app
April 19, 2024

E

ZestNails
Australia
30 minutes using the app
February 19, 2023

Works amazing. It Sloved the problem of removing the add to cart button which the other apps didn't do well. No problems at all. I loved it.

Soul Dreams
India
13 days using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app! We are delighted to hear that KaktusApp was able to solve the problem of removing the add to cart button and that you found it worked amazingly well.

Thank you again for choosing KaktusApp. We look forward to serving you and your business in the future.

Best regards,
KaktusApp team

Edited October 4, 2024

Charges you for all orders through your store, even if they didn't use the platform. 65 pre-orders cost us hundreds of dollars in usage fees.

Also, terrible support - passes blame back to Shopify when the pre-orders don't complete the second payment.

Awful app, awful people.

The Online Wine Tasting Club
United Kingdom
About 1 year using the app
January 3, 2023

I think this is the best pre-order app , the developers has ever made. Yet not sure how many other apps are offering features, but personally seems this is really best ones.... will recommend to everyone with my 5/5 rating.

SHOPLEX PK
Pakistan
12 days using the app
Kaktus replied May 11, 2023

Thank you for your wonderful feedback and for rating our app 5/5! We're thrilled to hear that you believe our pre-order app is the best you've come across and that you would recommend it to others.

We appreciate your support and are glad to know that our app has exceeded your expectations.

Thank you for choosing KaktusApp and for recommending us to others. Please don't hesitate to contact us if you have any further feedback or questions.

Best regards,
KaktusApp team

October 27, 2022

Ik heb deze app gebruikt om pre sale te doen. Het lukte me niet, waarvoor ik contact opnam met de service, zij hebben het probleem voor mij opgelost in nog geen kwartier tijd! Top service.

Muffin & Lucy's
Belgium
12 days using the app
Kaktus replied May 11, 2023

Bedankt voor je positieve feedback over onze app en klantenservice. We zijn verheugd te horen dat ons team u heeft kunnen helpen uw probleem op te lossen.

We stellen uw vertrouwen in onze app en ons team zeer op prijs. Mocht je in de toekomst nog vragen hebben of hulp nodig hebben, neem dan gerust contact met ons op. Wij helpen u graag verder!

Hoogachtend,
Het KaktusApp-team

October 25, 2022

its excellent app and free. I can modify the colors on button and its easy for me use this app.
thank you

Di Carol
United States
11 days using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app. We're thrilled to hear that you find our app excellent and easy to use, and that you appreciate the ability to modify the colors on the pre-order button.

We're glad to know that our app is meeting your needs. Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team