Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
Refine
-
By rating
Great app and awesome customer support. Highly recommended!
vitalii is the best. Super prompt and helpful. The app is also pretty much easy to use and install. Thank you for making it free.
Thank you for your positive feedback! We're glad to hear that you found our app easy to use and install, and that Vitalii was able to provide you with excellent support.
We appreciate your recommendation and hope that you continue to enjoy using our app.
Best regards,
KaktusApp team.
The experience with the app and the technical help has been great.
Very easy to install and work with. We had a small set up issue but that was an easy fix. Excellent customer service!
Not a fan of the preorder process, it automatically placed the orders after 24 hours. But the app itself is easy to navigate & when I ran into an issue and needed customer service, the employees were of huge help & fixed my issue.
Thank you for sharing your feedback with us. We're glad to hear that you found the app itself easy to navigate.
Moreover, we're delighted that our customer service team was able to provide you with the assistance you needed and resolve the issue you encountered. If you have any further questions, need assistance, or have any other feedback, please feel free to reach out.
Thank you for choosing our app and for your support.
Best regards,
KaktusApp team.
After using this app all orders left a committed inventory amount for all products in all orders despite the orders being fulfilled.
Complete waste of time using the app as it has not screwed up my stored inventory quantities.
Helpful customer service ☺️
great app, really happy :)
on hand to help even at 3am! very happy
Thank you for your feedback! We're thrilled to hear that our support team was available to assist you when you needed it.
We greatly appreciate your kind words, and we're happy to know that you're very happy with the service provided.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I have found the helpful online chat service very useful, I have just uploaded the products today on my website.
Thank you for your feedback! We're glad to hear that you found our online chat service helpful. Providing timely and effective support is important to us, and we're glad we could assist you.
We hope that our app will enhance the shopping experience for your customers and contribute to the success of your business.
If you have any more questions or if there's anything else we can assist you with, please feel free to reach out.
Best regards,
KaktusApp team.