Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

November 2, 2022

I am a new Shopify user and the Kaktus team was extremely responsive and helpful when it came to providing me support as I navigated both Shopify and Kaktus for the first time. Can't believe it's free.

Outside Music / Next Door Records
Canada
7 days using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you had a positive experience with our support team and found them extremely responsive and helpful as you navigated both Shopify and Kaktus for the first time.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.

January 19, 2023

The setup was easy and works really well. The conditional trigger for an entire collection is cool. This ensures that adding new preorder products is relatively easy.
I was stuck on one thing and their support team was really helpful. They stayed with me until the issue was resolved. Thank You, guys. :)

UDLABPRODUCTS
United States
7 days using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you found the setup process to be easy and that the conditional trigger for an entire collection was a helpful feature for adding new pre-order products.

We are also happy to know that our support team was able to assist you effectively and resolve the issue you were facing. Please do not hesitate to reach out to us if you have any further questions or concerns.

Thank you for choosing KaktusApp, and we look forward to serving you in the future.

Best regards,
KaktusApp team.

August 16, 2023

Easy to use and great customer service! The team was very quick to respond to my questions and help me set up pre-orders on our site.

RANI
Canada
6 days using the app
July 1, 2023

Fantastic app - great customer service! Had a small problem near the beginning of use and used the chat - they responded immediately and issue was resolved within minutes!

Hey Y'all Wraps
United States
6 days using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you find our app fantastic and that our customer service exceeded your expectations.

We greatly appreciate your recognition of our efforts. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

May 17, 2023

Very useful app and fast service. The best one concerning pre-order button as it is easy to understand and free !

Amblard Leather Atelier
United States
6 days using the app
Kaktus replied May 26, 2023

Thank you for your positive feedback! We're thrilled to hear that you find our app very useful and that our service has been fast.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know.

Thank you again for your kind words and for choosing our app.

Best regards,
KaktusApp team.

August 23, 2023

100% recommend! My store runs based on pre-orders and I've been trying to look for an easy app to set this up. This app is absolutely amazing! I struggled at the beginning to get it to work, but the support team was on it immediately and got my issue fixed within minutes. Thank you so much!

BEBI PIN x DEAR ELLIE CO
United States
5 days using the app
September 25, 2023

Super fast customer support! The workflow for creating a preorder is intuitive and easy to use.

Gorilla Bow
United States
5 days using the app
April 19, 2024

E

ZestNails
Australia
30 minutes using the app
March 28, 2023

Easy to get started and very helpful support. was up and running in no time. This will help my store alot.

Kamiko
Sweden
5 days using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that getting started with our app was easy for you and that you found our support team to be helpful.

We're excited to hear that our app will be beneficial for your store. If you ever have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Thank you for choosing our app and for your support. We wish you great success with your store.

Best regards,
KaktusApp team.

July 5, 2023

Very Easy and Useful, can be customized without much of confusion.
Must have widget for an online store!

TOYAGES
India
5 days using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you found our app very easy to use and useful.

We're also pleased to hear that our app can be customized without much confusion. Offering flexibility in customization while maintaining simplicity is a priority for us, and we're glad that it's meeting your needs.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.