Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

December 15, 2022

Support was great and quick to answer. If you're looking to setup pre ordering this is the app to do it. + its FREE!

Water Land
Canada
4 days using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave us a review. We're thrilled to hear that you found our support team helpful and responsive, and that you would recommend KaktusApp to others looking to set up pre-orders.

If you have any further questions or need any assistance, please don't hesitate to reach out to us. We're always here to help.

Best regards,
KaktusApp team.

September 25, 2023

The support team has resolved my issue.

Shokakko
Australia
4 days using the app
September 11, 2023

Seems like a good product so far. It's working great to allow pre-orders for new products. Thanks!

Shell Design Boutique
United States
4 days using the app
August 15, 2023

great and easy to use , The costumer car was really helpful and organized .Would recomend everyone to use this app .

KAZO TOYS
Australia
3 days using the app
May 11, 2023

Helped with everything I needed, amazing customer support and very quick problem-solving responses.

Dualtron.uk
United Kingdom
3 days using the app
Kaktus replied May 16, 2023

Thank you so much for your feedback! We're thrilled to hear that our customer support team was amazing and provided quick problem-solving responses.

We're also delighted to know that we were able to help you with everything you needed. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to support you and ensure your continued success.

Best regards,
KaktusApp team.

September 7, 2023

So far so good and very responsive customer service that helped me out straight away when I hit a jam. Impressive!

Six Scents
United States
3 days using the app
May 13, 2023

Wonderful customer support with very fast problem-solving responses. Highly recommended to anyone looking for pre-order app.

Twirling & biz.
Indonesia
3 days using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that you had a wonderful experience with our customer support team and that they provided fast problem-solving responses.

We appreciate your recommendation to others who are looking for a pre-order app. Your satisfaction and recommendation mean a lot to us.

If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.

Best regards,
KaktusApp team.

Edited April 20, 2023

Awesome work!!!! Great communication, and very helpful. Only took 5 minutes to save the problem. Thank you!

Knight of Abyss
United States
3 days using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that you had an awesome experience with our team. We're glad that we could quickly resolve the problem you encountered and that it only took 5 minutes.

Thank you for your kind words of appreciation. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

May 13, 2024

Great app and excellent customer service! They responded and helped me out right away.

Sportscards.com
United States
About 1 hour using the app
December 31, 2022

easiest setup and function I have found. Wish all apps could be this easy. Love to see what other apps this developer makes.

Haslet Pet Supply
United States
3 days using the app
Kaktus replied May 11, 2023

Thank you for your kind words and for taking the time to share your positive experience with our app! We're thrilled to hear that you found our setup and function to be the easiest you've encountered.

We appreciate your interest in our future developments, and we will continue to work hard to provide you with the best user experience possible.

Thank you for choosing KaktusApp!

Best regards,
KaktusApp team