Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
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SAV super reactive !!! enplus ca parle francais
merci beaucoups
dommage qu'on ne peut pas avoir qu'une seul variants en precommande mais le produit entiere
Merci d'avoir partagé votre expérience positive avec notre équipe d'assistance à la clientèle ! Nous sommes ravis d'apprendre que notre équipe SAV a été super réactive.
Nous améliorons constamment notre application et prendrons en compte vos commentaires pour les futures mises à jour.
Merci d'avoir choisi KaktusApp. Nous sommes impatients de continuer à vous servir et de vous aider à développer votre entreprise.
Chaleureusement,
L'équipe KaktusApp
I had some issues getting this product to work but the support team were so extremely helpful and fixed my problem within the hour. Highly recommend!
Thank you for taking the time to provide us with your feedback! We are sorry to hear that you had some issues getting our product to work, but we are thrilled to hear that our support team was able to provide you with extremely helpful assistance and fix the problem within the hour. We are glad to hear that you had a positive experience with our team and that you would highly recommend our product.
We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
Very professional chat support service!
Very professional chat support service!
Very professional chat support service!
Thank you for taking the time to share your positive experience with our chat support service! We are delighted to hear that you found our support team to be very professional.
Thank you again for your kind words and for choosing KaktusApp. We look forward to serving you in the future.
Best regards,
KaktusApp team
Fantastic customer service. Easy to use and a very helpful free app. Thanks to everyone involved!
Needed a good preorder app for my shop. The Kaktus team was very helpful! Great customer support and highly recommend.
Really helpful customer service! I wanted to customize our button, but had some trouble. The Help Desk were very prompt and kind.
Thank you for your positive feedback! We're delighted to hear that our customer service team was able to assist you promptly and with kindness.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to support you and ensure you have a great experience with our app.
Best regards,
KaktusApp team.
I had a minor issue setting up the products, but customer service helped promptly and made suggestions very accurate that helped me fixed the issue fast and simple. With this done I can keep receiving orders. Thanks support team !
Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our customer service team prompt and helpful in resolving the minor issue you experienced with setting up your products.
We're glad to know that our team's suggestions were accurate and helped you fix the issue quickly and simply. We're happy to hear that you can now keep receiving orders with confidence.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
I've just installed so I didn't have time to try it for a period, anyway I have some doubts that were solved very quickly. I will start using in a range of articles and if it is working fine as it suggest in the first tests that I did I will expand to the whole eshop
Le service client est réactif, et a résolu mon problème très rapidement. Merci beaucoup à Vitalii pour son aide !
Merci pour vos commentaires positifs sur notre service client ! Nous sommes ravis d'apprendre que vous avez trouvé notre équipe réactive et qu'elle a pu résoudre rapidement votre problème.
Nous transmettrons vos remerciements à Vitalii pour son assistance précieuse.
Si vous avez d'autres questions, besoin d'une assistance supplémentaire ou si vous avez d'autres commentaires, n'hésitez pas à nous contacter.
Merci d'avoir choisi notre application et pour votre soutien.
Cordialement,
L'équipe de KaktusApp.
Just downloaded it and so far works perfectly! Many options and great customer service. Thank you so much for a great app!