Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
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This app looks great. I didn't understand an aspect of it so used live chat and they talked me through what I needed to do. It all works great now.
Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app great and that our customer support team was able to assist you.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
This is the only free pre order app and it has exemplary customer service particularly from Vitalii who I dealt with.
The app automatically imports your product images and description
Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our pre-order app and the exemplary customer service, especially from Vitalii.
We're glad to know that our app has been helpful for you. If you have any more comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our app.
Best regards,
KaktusApp team.
Had a Few issues getting it setup. but customer support helped me right away. and even adjusted some things so it would be a better fit for my site..
This app is excellent. The customer service is very friendly and helpful. I contacted them and they were able to resolve my issue in no time. Highly recommended.
Thank you for taking the time to share your positive experience with our app and customer service team! We are thrilled to hear that you found our app to be excellent and our customer service to be friendly and helpful.
We are glad that our team was able to quickly resolve your issue and ensure that you have a great experience with our app. Thank you for recommending us to others.
Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.
Best regards,
KaktusApp team.
Ottima app, completamente gratuita una rarità. Fa quello che deve le indicazioni del tutorial non sono chiarissime, forse è anche colpa del mio inglese non proprio brillante, ma prontamente il servizio cliente ti guida e ti aiuta per far funzionare tutto. La consiglio!!
Customer support was very helpful. Great free ap. Thank you very much for all of your help Andrian.
Thank you for your feedback! We're thrilled to hear that our customer support was helpful and that you find our app to be great.
We truly appreciate your kind words and your recognition of Andrian's assistance. If you have any more questions or need further support, please don't hesitate to reach out. We're here for you!
Best regards,
KaktusApp team.
Easy to use and helpful customer service available in the early morning. I had trouble at first but Alex explained that once you set up the app, you have to go into the settings and sync the products for it to update on your website. Plus I was able to change it from saying pre-order to say back-order. By far the best low cost back-order app out there.
Thank you for sharing your positive experience with our app and our customer service team. We're thrilled to hear that you found our app easy to use and that our customer service team was available to assist you early in the morning when you had trouble at first.
We're glad to know that Alex was able to explain how to sync your products in the settings for them to update on your website, and that you were able to customize the display of the pre-order message to "back-order".
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
BEST FREE app for pre-orders, live assistance chat almost all the time, just offers what other apps charges you every month, and
Thank you for your kind words! We are thrilled to hear that you find our app to be the best free option for pre-orders, and that you appreciate our live assistance chat.
If you have any further feedback or suggestions for how we can improve our app and service, please don't hesitate to let us know. We are always striving to make our customers happy and exceed their expectations.
Best regards,
KaktusApp team.
Everything went well. Vitalli was very helpful and solved the problem quickly. All I could ask for! Thank you.
I reached out to them about settings and it was a simple fix. Great customer support, Fast response.
Thank you for leaving a positive review and sharing your experience with our customer support team. We are happy to hear that we were able to provide you with fast and helpful assistance, and that the issue was resolved quickly.
We strive to provide our customers with the best possible experience and we are glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
KaktusApp team.