Reviews (580)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.

Edited April 24, 2023

Customer support was very helpful. Great free ap. Thank you very much for all of your help Andrian.

Jasmine and Jade Interiors
United Kingdom
About 23 hours using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that our customer support was helpful and that you find our app to be great.

We truly appreciate your kind words and your recognition of Andrian's assistance. If you have any more questions or need further support, please don't hesitate to reach out. We're here for you!

Best regards,
KaktusApp team.

October 25, 2022

Easy to use and helpful customer service available in the early morning. I had trouble at first but Alex explained that once you set up the app, you have to go into the settings and sync the products for it to update on your website. Plus I was able to change it from saying pre-order to say back-order. By far the best low cost back-order app out there.

Ceramic Smokeware
United States
About 23 hours using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and our customer service team. We're thrilled to hear that you found our app easy to use and that our customer service team was available to assist you early in the morning when you had trouble at first.

We're glad to know that Alex was able to explain how to sync your products in the settings for them to update on your website, and that you were able to customize the display of the pre-order message to "back-order".

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

November 23, 2022

BEST FREE app for pre-orders, live assistance chat almost all the time, just offers what other apps charges you every month, and

Tienda de bicicletas | Criterium BCN
Spain
About 22 hours using the app
Kaktus replied May 11, 2023

Thank you for your kind words! We are thrilled to hear that you find our app to be the best free option for pre-orders, and that you appreciate our live assistance chat.

If you have any further feedback or suggestions for how we can improve our app and service, please don't hesitate to let us know. We are always striving to make our customers happy and exceed their expectations.

Best regards,
KaktusApp team.

August 25, 2023

Everything went well. Vitalli was very helpful and solved the problem quickly. All I could ask for! Thank you.

joe trend shop
United States
About 19 hours using the app
February 2, 2023

I reached out to them about settings and it was a simple fix. Great customer support, Fast response.

Kreamy Couture
United States
About 19 hours using the app
Kaktus replied May 11, 2023

Thank you for leaving a positive review and sharing your experience with our customer support team. We are happy to hear that we were able to provide you with fast and helpful assistance, and that the issue was resolved quickly.

We strive to provide our customers with the best possible experience and we are glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
KaktusApp team.

January 18, 2023

Alex was quick to help me with all of my technical questions. Making the pre-order creation process easy and customizable!

CAcafe
United States
About 18 hours using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our support team!

We're glad that Alex was able to assist you with your technical questions and that you found the pre-order creation process easy and customizable.

Don't hesitate to reach out if you have any further questions or concerns.

Best regards,
KaktusApp team.

July 3, 2023

We needed some support to get to see the features in our store and were supported instantly. Well done!

Joola Pickleball
Netherlands
About 17 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that our support team was able to assist you instantly and help you see the features in your store.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

April 25, 2023

I love the app and the customer support is awesome! I had a few questions and they we answered extremely fast.

vandieseldesigns
United States
About 15 hours using the app
Kaktus replied May 16, 2023

Thank you so much for your kind words! We're thrilled to hear that you love our app and that our customer support has been awesome.

We appreciate your support and if you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience remains excellent.

Best regards,
KaktusApp team.

March 2, 2023

Very easy to use I love it !! I 100% recommend this app if you want to add pre-order option to your store!

Zenccio
Germany
About 13 hours using the app
Kaktus replied May 12, 2023

Thank you for your kind review! We're glad to hear that you found app easy to use and that you would recommend it to others.

We strive to make our app as user-friendly as possible, so it's great to hear that you had a positive experience using it.

If you have any further feedback or questions, please don't hesitate to contact our support team.

Best regards,
KaktusApp team.

May 11, 2023

Adrian was very helpful and assisted me with the apps.
Apps are easy to use and add colour to my website.

JMJ Catholic Products
Australia
About 12 hours using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that Adrian was very helpful and provided assistance with our apps.

We're also delighted to know that our apps are easy to use and have added color to your website.

If you have any more questions or need any further assistance, please don't hesitate to reach out.

Thank you for choosing our apps, and we appreciate your positive review!

Best regards,
KaktusApp team.