Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

February 2, 2023

I reached out to them about settings and it was a simple fix. Great customer support, Fast response.

Kreamy Couture
United States
About 19 hours using the app
Kaktus replied May 11, 2023

Thank you for leaving a positive review and sharing your experience with our customer support team. We are happy to hear that we were able to provide you with fast and helpful assistance, and that the issue was resolved quickly.

We strive to provide our customers with the best possible experience and we are glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
KaktusApp team.

January 18, 2023

Alex was quick to help me with all of my technical questions. Making the pre-order creation process easy and customizable!

CAcafe
United States
About 18 hours using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our support team!

We're glad that Alex was able to assist you with your technical questions and that you found the pre-order creation process easy and customizable.

Don't hesitate to reach out if you have any further questions or concerns.

Best regards,
KaktusApp team.

July 3, 2023

We needed some support to get to see the features in our store and were supported instantly. Well done!

Joola Pickleball
Netherlands
About 17 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that our support team was able to assist you instantly and help you see the features in your store.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

March 2, 2023

Very easy to use I love it !! I 100% recommend this app if you want to add pre-order option to your store!

Zenccio
Germany
About 13 hours using the app
Kaktus replied May 12, 2023

Thank you for your kind review! We're glad to hear that you found app easy to use and that you would recommend it to others.

We strive to make our app as user-friendly as possible, so it's great to hear that you had a positive experience using it.

If you have any further feedback or questions, please don't hesitate to contact our support team.

Best regards,
KaktusApp team.

May 11, 2023

Adrian was very helpful and assisted me with the apps.
Apps are easy to use and add colour to my website.

JMJ Catholic Products
Australia
About 12 hours using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that Adrian was very helpful and provided assistance with our apps.

We're also delighted to know that our apps are easy to use and have added color to your website.

If you have any more questions or need any further assistance, please don't hesitate to reach out.

Thank you for choosing our apps, and we appreciate your positive review!

Best regards,
KaktusApp team.

June 7, 2023

This is a wonderful app. Although I first encountered some problems with its functionality, Andrian's assistance was truly helpful. I am grateful for the amazing assistance provided by Andrian, as it enabled me to overcome the initial obstacles effortlessly. Thank you for your help, it is truly appreciated. Thank you.

Miklahbeautyproducts
United States
About 11 hours using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're delighted to hear that you find our app wonderful, and we're glad that Andrian was able to provide you with helpful assistance to overcome the initial obstacles you encountered.

We appreciate your kind words and are thrilled that our assistance enabled you to effortlessly overcome the challenges you faced. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support! Your appreciation means a lot to us.

Best regards,
KaktusApp team.

August 8, 2023

Un' App veramente utile. Inoltre ho avuto una difficoltà e nel giro di pochi minuti mi hanno aiutato nel risolvere il problema.

sgorbatipiacenza
Italy
About 10 hours using the app
July 25, 2023

Kaktus is a game-changer for pre-sales on Shopify. Easy setup, efficient order management, and stellar customer service. It's saved me time and boosted my sales. Highly recommended for any store looking to streamline operations. Five stars!

tatuoo
China
About 9 hours using the app
August 26, 2023

so far so good I just started using this app. Everything looks good so far I'm just waiting for my very first order to see if I need to tweak any small things.

Cry Essentials
United States
About 8 hours using the app
November 4, 2022

Found the right app for our pre-order requirements. Very responsive support team at no extra cost in our part.

Filo Artisan Trade
Australia
About 8 hours using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are delighted to hear that you found the right app for your pre-order requirements and that our support team was very responsive and helpful at no extra cost to you.

We appreciate your kind words and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.