Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
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So simple to use and extremely helpful team. I have the app installed on a few of my products at https://inspiredspark.com.au so if I sell out I want pre order available. There is quite a lot of personalisation available too which is great. Highly recommended!
Thank you for your positive feedback! We're delighted to hear that you find our app simple to use and that our team has been extremely helpful.
We're also pleased to know that you've installed our app on multiple products to offer pre-order options in case of sold-out inventory. That's a smart strategy to ensure you don't miss out on potential sales.
We greatly appreciate your recommendation. If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Works fine if you want a simple pre-order functionality added to your shop. Still testing, but so far so good
Such fast response to help great customer service
Service was quick and amazing! The app was having an issue with the specific theme I was using, but a simple chat had it fixed in a couple of minutes.
I needed a bit of help with the set-up of the app. Used the chat option for that. Did not have to wait ling for someone. Alex was amazing. Walked me through the set up and everything worked perfectly! Quite pleased!
Thank you for your feedback! We're thrilled to hear that our chat support team, especially Alex, was able to provide you with amazing assistance during the set-up process.
Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!
Best regards,
KaktusApp team
Very easy set up, Customer service were very helpful & quick to respond. Definitely recommend this app, thankyou
E
The customer service is top-notch! Vitalli and 2 other people were very accommodating and helpful. Now I have a perfectly working pre-order button for our online store.
Nice! its an awesome product with no cost! I will know that customers will be pleased to have something that they can fall back to without missing the opportunity to get the item.
Thank you for sharing your positive feedback with us. We are thrilled to hear that you find our app awesome.
We designed our app to provide a seamless pre-order experience for customers and to ensure that businesses don't miss out on sales opportunities. It's great to know that you trust our app to meet your customers' needs.
Thank you for your recommendation and for trusting us with your pre-order needs.
Best regards,
KaktusApp team.
Was trying out new pre-order apps and we ended up going live with this one - it was easy set up and had a fast loading time on our store.
Just when I went to announce on our social media, we did a double check and suddenly the widget was gone from the product page and the app was experiencing a server error - could not even open the app. Decided to give it some time and tried it again. Server came back maybe 20 minutes later and we went live. About two hours later we were notified by a customer trying to check out that the widget was gone and there was not an option to preorder and we saw that the server was done again. Bad first impression and definitely upsetting. We had to uninstall the same night and find an alternative so we wouldn't lose sales :/