Reviews (580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.
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Great service
The assistance was efficient and extremely helpful. Vitalii was able to adjust the widget based on our request within no time! Highly recommended. :)
Customer service on this app is absolutely top! Andrian, from the support team, promptly replied to all of my questions.
In terms of functionality, it gets the job done but it can definitely get improved. The fact that the product quantity needs to be set to 0 and you have to manually track the orders from the Kaktus app is kind of of a thumbs down for me. This app does get the job done though. Another thing i think it can be improved is the way that the widget gets loaded into the DOM. It should probably get loaded during page load and not after. That way , when loading the product page, everything displays smooth and you won't see the pre order button replacing the original buy/add to cart button
Thank you for taking the time to leave a review and share your feedback with us. We are thrilled to hear that you found our customer service to be absolutely top, and that Andrian was able to promptly reply to all your questions.
We appreciate your feedback regarding our app's functionality. We are constantly looking for ways to improve our app, and we will take your suggestions into consideration as we continue to make updates and improvements.
Thank you for choosing KaktusApp, and please do not hesitate to reach out to us if you have any further questions or concerns.
Best regards,
KaktusApp team.
It seems to be working. Customer Service is great. They took care of my issues quickly.
Amazing app! Andrian was so helpful through out the whole process! Great product! I was having some trouble setting up and Andiran was so responsive and helped me short it out really fast! Thanks team!
Thank you for your feedback! We're thrilled to hear that you find our app amazing and that Andrian provided helpful support throughout the whole process.
We greatly appreciate your kind words about Andrian's responsiveness and assistance. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Got great help from Andrian to guide me through the whole process. The app is very user-friendly for a newbie like me. Everything is pretty straightforward and if there's hiccup on the way, the team is right there to assist, best deal for a free deal. Can't wait for the store to go live to make the best out of this great app.
Thank you for your fantastic feedback! We're thrilled to hear that Andrian provided you with great help and guided you through the whole process.
We greatly appreciate your kind words about our app's user-friendliness and the straightforwardness of the process. We designed it with ease of use in mind, and we're glad that it has been beneficial for you.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Very cool app... Allows us to continue selling Out of Stock items without having to display a SOLD OUT tag, and a number of our signature products were already sold out immediately after we launched. Big fans.
Eric
LakeCowboy.com
Thank you for your feedback! We're delighted to hear that you find our app very cool and that it allows you to continue selling out-of-stock items without displaying a "SOLD OUT" tag.
We appreciate your support and being big fans of our app. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success and provide the tools you need to optimize your sales.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Excellent customer service and very efficient. There is 24/7 help when needed if you get stuck with the app.
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our customer service team and that they were efficient in assisting you.
If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
I asked them to replace my Add to cart button with an Order now button when the product is out of stock. They immediately assisted me, free of charge.
Brilliant service.
Thank you for your feedback! We're delighted to hear that our team was able to assist you promptly and replace your Add to Cart button with an Order Now button when the product is out of stock.
If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our service, and we appreciate your positive review!
Best regards,
KaktusApp team.
Vitalii was super helpful and quick to respond. The app works great. There were actually a few extra things I didn't need. I explained it to Vitalii and he quickly made some edits for me and now it's perfect for what we need. Honestly the best app support I;ve ever had. I'll definitely be checking out other apps from them.